# Default agent transfer flow in Amazon Connect: "Transferring now"
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This default transfer flow is what the "from" agent experiences when they transfer a contact to another agent by using [Create quick connects in Amazon Connect](quick-connects.md). The "from" agent hears a **Play prompt** play the message "Transferring now." Then the **Transfer to agent** block is used to transfer the contact to the agent. 

When the contact is transferred, the "to" agent hears the [Default agent whisper](default-agent-whisper.md). 

**Tip**  
The **Transfer to Agent** block is a beta feature and only works for voice interactions. To transfer a chat contact to another agent, follow these instructions: [Use contact attributes to route contacts to a specific agent](transfer-to-agent.md#use-attribs-agent-queue).

For instructions about how to override and change a default flow, see [Change a default flow in your Amazon Connect contact center](change-default-contact-flow.md).

**Tip**  
Wondering if a default flow has been changed? Use [flow version control](flow-version-control.md) to view the original version of the flow.