# Security profiles for Connect Customer and Contact Control Panel (CCP) access
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A security profile is a group of permissions that map to a common role in a contact center. For example, the Agent security profile contains permissions needed to access the Contact Control Panel (CCP).

Security profiles help you manage who can access the Connect Customer dashboard and Contact Control Panel (CCP), and who can perform specific tasks. 

**Topics**
+ [Best practices for Connect Customer and Contact Control Panel (CCP) security profiles](security-profile-best-practices.md)
+ [Inherited permissions for Connect Customer and Contact Control Panel (CCP) security profiles](inherited-permissions.md)
+ [List of security profile permissions](security-profile-list.md)
+ [Default security profiles in Connect Customer](default-security-profiles.md)
+ [Assign a security profile for Connect Customer to a contact center user](assign-security-profile.md)
+ [Create a security profile in Connect Customer](create-security-profile.md)
+ [Update security profiles in Connect Customer](update-security-profiles.md)
+ [Apply tag-based access control](tag-based-access-control.md)
+ [Apply hierarchy-based access control](hierarchy-based-access-control.md)