# Download the transcript for your chat widget in Connect Customer
You can download a PDF of the transcript in your chat widget.
**Topics**
+ [Enable Header Dropdown](#chat-widget-download-transcript-enable-header-dropdown)
+ [Download PDF of Chat Transcript](#chat-widget-download-transcript-pdf)
## Enable Header Dropdown
The button to download the transcript is within a drop down menu in the header. To enable the header’s drop down menu, we have to configure our chat widget’s [customizationObject](pass-customization-object.md) in the widget script.
```
amazon_connect('customizationObject', {
header: {
dropdown: true,
}
});
```
Note that enabling the drop down menu will automatically disable the footer since the **End Chat** functionality is moved to the header drop down menu. If you want to keep the footer, you can re-enable it by using the following:
```
amazon_connect('customizationObject', {
header: {
dropdown: true,
},
footer: {
disabled: false,
}
});
```
## Download PDF of Chat Transcript
After enabling the header drop down menu, you should be able to see a triple dot menu on the top left of the chat widget. Within that drop down menu, you should see a download **Chat Transcript** button.
Choosing download **Chat Transcript** will start a PDF download. The PDF of the chat transcript will show all messages, display names, time stamps and message events, such as participants leaving or joining.
