SpanMessage - Amazon Connect

SpanMessage

A message in the conversation history with participant role and content values

Contents

messageId

Unique message identifier

Type: String

Pattern: [a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}

Required: Yes

participant

Message source role

Type: String

Valid Values: CUSTOMER | AGENT | BOT

Required: Yes

timestamp

Message timestamp

Type: Timestamp

Required: Yes

values

Message content values (text, tool use, tool result)

Type: Array of SpanMessageValue objects

Array Members: Minimum number of 1 item. Maximum number of 10 items.

Required: Yes

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: