# RoutingCriteria
<a name="API_RoutingCriteria"></a>

Latest routing criteria on the contact.

## Contents
<a name="API_RoutingCriteria_Contents"></a>

 ** ActivationTimestamp **   <a name="connect-Type-RoutingCriteria-ActivationTimestamp"></a>
The timestamp indicating when the routing criteria is set to active. A routing criteria is activated when contact is transferred to a queue. ActivationTimestamp will be set on routing criteria for contacts in agent queue even though Routing criteria is never activated for contacts in agent queue.  
Type: Timestamp  
Required: No

 ** Index **   <a name="connect-Type-RoutingCriteria-Index"></a>
Information about the index of the routing criteria.  
Type: Integer  
Required: No

 ** Steps **   <a name="connect-Type-RoutingCriteria-Steps"></a>
List of routing steps. When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.  
Type: Array of [Step](API_Step.md) objects  
Required: No

## See Also
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For more information about using this API in one of the language-specific AWS SDKs, see the following:
+  [AWS SDK for C\$1\$1](https://docs.aws.amazon.com/goto/SdkForCpp/connect-2017-08-08/RoutingCriteria) 
+  [AWS SDK for Java V2](https://docs.aws.amazon.com/goto/SdkForJavaV2/connect-2017-08-08/RoutingCriteria) 
+  [AWS SDK for Ruby V3](https://docs.aws.amazon.com/goto/SdkForRubyV3/connect-2017-08-08/RoutingCriteria)