ContactMetricInfo
Contains the details of a metric to be retrieved for a contact. Use this object to specify which contact level metrics you want to include in your GetContactMetrics request.
Contents
- Name
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The name of the metric to retrieve. Supported values are POSITION_IN_QUEUE (returns the contact's current position in the queue) and ESTIMATED_WAIT_TIME (returns the predicted wait time in seconds).
Type: String
Valid Values:
ESTIMATED_WAIT_TIME | POSITION_IN_QUEUERequired: Yes
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
