# AWS CloudHSM Client SDK 3 support tool
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The script for the AWS CloudHSM Client SDK 3 extracts the following information:
+ Operating system and its current version
+ Client configuration information from `cloudhsm_client.cfg`, `cloudhsm_mgmt_util.cfg`, and `application.cfg` files
+ Client logs from the location specific to the platform
+ Cluster and HSM information by using cloudhsm\$1mgmt\$1util
+ OpenSSL information
+ Current client and build version
+ Installer version

## Running the info tool for Client SDK 3
<a name="running-script"></a>

The script creates an output file with all the gathered information. The script creates the output file inside the `/tmp` directory.

**Linux**: `/opt/cloudhsm/bin/client_info`

**Windows**: `C:\Program Files\Amazon\CloudHSM\client_info`

**Warning**  
This script has a known issue for Client SDK 3 versions 3.1.0 through 3.3.1. We strongly recommend you upgrade to version 3.3.2 which includes a fix for this issue. Please refer to the [Known Issues](https://docs.aws.amazon.com/cloudhsm/latest/userguide/ki-all.html#ki-all-9) page for more information before using this tool.