# Accessing voicemail
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If your administrator enables inbound calling, unanswered and declined calls from public switched telephone network (PSTN) phone numbers are redirected to your voicemail.

**Note**  
Voicemail is currently supported only for calls received from PSTN phone numbers. Incoming calls from Amazon Chime users are not routed to voicemail.

**To access voicemail in Amazon Chime**
+ From the Amazon Chime client, under **Recent Messages**, choose **Amazon Chime Voicemail**.

Each voicemail is accessible as a linked `MP3` file.

If you receive a voicemail from a PSTN phone number in your **Contacts** list, you can access the voicemail file under **Recent Messages** from that contact.