# Sending diagnostic logs
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If something goes wrong with Amazon Chime, you can send diagnostic logs to help troubleshoot any problems.

**To send diagnostic logs**

1. Open the ellipsis menu next to your name and choose **Send diagnostic logs**.

1. In the **Send diagnostic logs** dialog box, choose **Send**.

1. (Optional) To copy the log's ID for later use, in the **Diagnostic logs successfully sent** dialog box, choose **Copy reference ID**.