# Resetting your password
<a name="reset-password"></a>

How you reset your password depends on whether you use Amazon Chime at work or at home.
+ **At work** – Contact your system administrator.
+ **At home** – You use the [Amazon.com](https://www.amazon.com) site to change your Amazon Chime password. You can change forgotten passwords, and passwords that you remember, but want to change for security reasons. The following sets of steps explain how to do both types of resets.

**To change a password that you forgot**

1. In your browser, go to [Amazon.com](https://www.amazon.com).

1. Choose **Accounts & Lists**, then choose **Sign Out**.

1. Navigate to [https://app.chime.aws/](https://app.chime.aws/).

1. Enter the email address that you use to sign in to Amazon Chime, and choose **Sign in/Sign up**.
**Note**  
This is usually not the email address that you use to shop at Amazon.

1. Choose **Forgot your password**.

1. Follow the prompts to reset your password.

**To change a password that you remember**

1. In your browser, go to [Amazon.com](https://www.amazon.com).

1. If you're already signed in, choose **Accounts & Lists**, then choose **Sign Out**.

1. Sign in to [Amazon.com](https://www.amazon.com) again by entering the email address that you use to log in to Amazon Chime. 
**Note**  
This is usually not the email address that you use to shop at Amazon.

1. Choose **Accounts & Lists**, then choose **Login & Security**.

1. Next to the **Password** box, choose **Edit** and enter your new password.