# 1. Know the system requirements
<a name="chime-requirements"></a>

Before you set up Amazon Chime, first verify that your computer or mobile device meets the following requirements.

**Topics**
+ [Windows requirements](#windows)
+ [macOS requirements](#mac)
+ [Android requirements](#android)
+ [iOS requirements](#ios)
+ [Browser requirements](#browser)
+ [Amazon Chime Add-In for Outlook requirements](#addin)
+ [Amazon Chime Add-In for Outlook on Windows requirements](#addin-windows)

Amazon Chime provides desktop clients for the following operating systems.

## Windows requirements
<a name="windows"></a>

Supported versions:
+ Windows 10 and Windows 11

Hardware requirements:
+ Dual core 2GHz or higher, 4Gb RAM or higher
+ **For audio calls**: Microphone and speakers.
+ **For sharing video**: Built-in or external webcam.

## macOS requirements
<a name="mac"></a>

Supported versions:
+ macOS 11 (Big Sur) and later

Hardware requirements:
+ **Hardware**: Intel or Apple Silicon
+ **For audio calls**: Microphone and speakers
+ **For sharing video**: Built-in or external webcam

## Android requirements
<a name="android"></a>

Supported versions:
+ Android OS 8.x and later

Software requirements:
+ OpenGL ES is required for the screen share viewer.
+ Google services and a Google account are required for the best messaging experience.

Hardware requirements:
+ Some features are only available on devices with Bluetooth, telephony, or WiFi.
+ Tablet and phone devices are supported.
+ Kindle Fire tablets are currently not supported.

## iOS requirements
<a name="ios"></a>

Supported versions:
+ iOS 14.x and later

Hardware requirements:
+ Some features are only available on devices with Bluetooth, telephony, or WiFi.
+ Tablet and phone devices are supported.

## Browser requirements
<a name="browser"></a>

The Amazon Chime web application supports the following web browsers. We don't support mobile browsers. To open the Amazon Chime web application, sign in to [https://app.chime.aws/](https://app.chime.aws/) in a supported browser.
+ To connect to audio calls from a supported browser, you must have a microphone and speakers.
+ Browsers supported for chat:
  + Google Chrome (latest three versions)
  + Mozilla Firefox (latest three versions)
  + Apple Safari (latest three versions)
  + Microsoft Chromium Edge (latest three versions)
+ Browsers supported for meetings, video, and screen sharing:
  + Google Chrome (latest three versions)
  + Mozilla Firefox (latest three versions)
  + Microsoft Chromium Edge (latest three versions)
+ Browsers supported for screen sharing:
  + Google Chrome (latest three versions)
  + Mozilla Firefox (latest three versions)
  + Chromium Edge (version 84 and later)
+ Browsers with limited meeting support:
  + Apple Safari (latest three versions)
**Note**  
*Limited meeting support* means the following.  
You must dial in for audio.
You can view video and screen shares.
You can't share video.

## Amazon Chime Add-In for Outlook requirements
<a name="addin"></a>

The Amazon Chime Add-In for Outlook is compatible with Office 365 and recent versions of Microsoft Exchange Server on-premises. For information about selecting the correct add-in for your organization, see [Choosing the Right Outlook Add-In](https://answers.chime.aws/articles/663/choosing-the-right-outlook-add-in.html).

Supported Outlook versions:
+ Outlook on the web in Office 365 and Outlook.com
+ Outlook 2013 or newer for Windows
+ Outlook 2016 or newer for macOS

Supported Exchange versions:
+ Office 365
+ On-premises Exchange version 2013 or later, when used with a supported client

## Amazon Chime Add-In for Outlook on Windows requirements
<a name="addin-windows"></a>

For users with Outlook 2010 and Exchange 2010 on Windows, use the Amazon Chime Add-In for Outlook on Windows.

Supported Outlook versions:
+ Outlook 2016
+ Outlook 2019
+ Office LTSC 2021

Supported Exchange versions:
+ Office 365
+ On-premises Exchange

Visit [ https://aws.amazon.com/chime/download](https://aws.amazon.com/chime/download) to get all your Amazon Chime apps. You can install the Amazon Chime from the Apple App Store and Google Play.