**End of support notice**: On February 20, 2026, AWS will end support for the Amazon Chime service. After February 20, 2026, you will no longer be able to access the Amazon Chime console or Amazon Chime application resources. For more information, visit the [blog post](https://aws.amazon.com/blogs/messaging-and-targeting/update-on-support-for-amazon-chime/). **Note:** This does not impact the availability of the [Amazon Chime SDK service](https://aws.amazon.com/chime/chime-sdk/).

# Understanding Amazon Chime automatic updates
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Amazon Chime provides different ways to update its clients. The method varies, depending on whether your users run Amazon Chime in a browser, on your desktop, or on a mobile device.

The Amazon Chime web application – [https://app.chime.aws](https://app.chime.aws) – always loads with the latest features and security fixes.

The Amazon Chime desktop client checks for updates whenever a user chooses **Quit** or **Sign Out**. This applies to Windows and macOS machines. As users run the client, it checks for updates every three hours. Users can also check for updates by choosing **Check for Updates** on the Windows Help menu or on the macOS **Amazon Chime** menu.

 When the desktop client detects an update, Amazon Chime prompts users to install it unless they're in an ongoing meeting. Users are in an *ongoing meeting* when: 
+ They're attending a meeting.
+ They were invited to a meeting that is still in progress.

Amazon Chime prompts them to install the latest version, and it gives them a 15-second countdown so they can postpone the installation. Choose **Try Later** to postpone the update.

When users postpone an update, and they aren't in an ongoing meeting, the client checks for the update after three hours and prompts them again to install. The installation begins when the countdown ends. 

**Note**  
On a macOS machine, users need to choose **Restart Now** to begin the update.

**On a mobile device** – Amazon Chime mobile applications use the update options provided by the App Store and Google Play to deliver the latest version of the Amazon Chime client. You can also distribute updates through your mobile device management system. This topic assumes that you know how.