interface CfnRoutingProfileProps

Language	Type name
.NET	`Amazon.CDK.AWS.Connect.CfnRoutingProfileProps`
Go	`github.com/aws/aws-cdk-go/awscdk/v2/awsconnect#CfnRoutingProfileProps`
Java	`software.amazon.awscdk.services.connect.CfnRoutingProfileProps`
Python	`aws_cdk.aws_connect.CfnRoutingProfileProps`
TypeScript	`aws-cdk-lib` » `aws_connect` » `CfnRoutingProfileProps`

Properties for defining a CfnRoutingProfile.

Example

// The code below shows an example of how to instantiate this type.
// The values are placeholders you should change.
import { aws_connect as connect } from 'aws-cdk-lib';
const cfnRoutingProfileProps: connect.CfnRoutingProfileProps = {
  defaultOutboundQueueArn: 'defaultOutboundQueueArn',
  description: 'description',
  instanceArn: 'instanceArn',
  mediaConcurrencies: [{
    channel: 'channel',
    concurrency: 123,

    // the properties below are optional
    crossChannelBehavior: {
      behaviorType: 'behaviorType',
    },
  }],
  name: 'name',

  // the properties below are optional
  agentAvailabilityTimer: 'agentAvailabilityTimer',
  manualAssignmentQueueConfigs: [{
    queueReference: {
      channel: 'channel',
      queueArn: 'queueArn',
    },
  }],
  queueConfigs: [{
    delay: 123,
    priority: 123,
    queueReference: {
      channel: 'channel',
      queueArn: 'queueArn',
    },
  }],
  tags: [{
    key: 'key',
    value: 'value',
  }],
};

Properties

Name	Type	Description
defaultOutboundQueueArn	`string`	The Amazon Resource Name (ARN) of the default outbound queue for the routing profile.
description	`string`	The description of the routing profile.
instanceArn	`string`	The identifier of the Amazon Connect instance.
mediaConcurrencies	`IResolvable` `\| (IResolvable` `\|` `MediaConcurrencyProperty)[]`	The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
name	`string`	The name of the routing profile.
agentAvailabilityTimer?	`string`	Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time .
manualAssignmentQueueConfigs?	`IResolvable` `\| (IResolvable` `\|` `RoutingProfileManualAssignmentQueueConfigProperty)[]`	Contains information about the queue and channel for manual assignment behaviour can be enabled.
queueConfigs?	`IResolvable` `\| (IResolvable` `\|` `RoutingProfileQueueConfigProperty)[]`	The inbound queues associated with the routing profile.
tags?	`CfnTag[]`	The tags used to organize, track, or control access for this resource.

defaultOutboundQueueArn

Type: string

The Amazon Resource Name (ARN) of the default outbound queue for the routing profile.

description

Type: string

The description of the routing profile.

instanceArn

Type: string

The identifier of the Amazon Connect instance.

mediaConcurrencies

Type: IResolvable | (IResolvable | MediaConcurrencyProperty)[]

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

name

Type: string

The name of the routing profile.

agentAvailabilityTimer?

Type: string (optional)

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time .

manualAssignmentQueueConfigs?

Type: IResolvable | (IResolvable | RoutingProfileManualAssignmentQueueConfigProperty)[] (optional)

Contains information about the queue and channel for manual assignment behaviour can be enabled.

queueConfigs?

Type: IResolvable | (IResolvable | RoutingProfileQueueConfigProperty)[] (optional)

The inbound queues associated with the routing profile.

If no queue is added, the agent can make only outbound calls.

tags?

Type: CfnTag[] (optional)

The tags used to organize, track, or control access for this resource.

For example, { "Tags": {"key1":"value1", "key2":"value2"} }.