View support interactions

Past interactions with AWS Support are saved for 10 years. You can view past interactions from your Support Dashboard by selecting the List icon. Then, choose the interaction that you want to view. The AWS Support interaction details appear. If you choose to create a support case from an interaction, then the interaction no longer appears in your past interactions list. The interaction now displays in the Case details page of the associated support case.

You can add additional details to the interaction to generate a new response. Or, you can choose to create a Support case from the interaction by choosing Create a case on the AWS Support interaction details screen.