# What is AWS Unified Operations
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AWS Unified Operations combines proven expertise with AI-powered insights to help reduce operational and security risks, resolve issues faster, and help you architect more resilient cloud solutions from the start—accelerating your most critical cloud initiatives. Designated AWS specialists act as an extension of your team through your preferred collaboration channels—conducting workload reviews, providing strategic guidance, and optimizing performance through deep contextual knowledge. With 24/7 security and performance monitoring, we detect and mitigate incidents early while reducing alert volume. A five-minute, context-aware response for critical incidents further shortens resolution time and helps maintain peak operational performance.

## AWS Unified Operations pricing
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AWS Unified Operations pricing is based on your specific requirements and workload complexity. For detailed pricing information, see [AWS Support Plan Pricing](https://aws.amazon.com/premiumsupport/pricing/).

**Contents**
+ [AWS Unified Operations pricing](#unified-operations-pricing)
+ [Benefits of Unified Operations](unified-operations-benefits.md)
+ [Unified Operations Team](unified-operations-team.md)
  + [Technical Account Manager](unified-operations-team.md#uo-personas-tam)
  + [Domain Specialist Engineer](unified-operations-team.md#uo-key-personas-dse)
  + [Senior Billing and Account Specialist](unified-operations-team.md#uo-personas-sbas)
  + [Incident Management Engineer](unified-operations-team.md#uo-personas-ime)
  + [Migrations and Events Engineer](unified-operations-team.md#uo-personas-ms)
  + [AWS Customer Incident Response Team](unified-operations-team.md#uo-personas-cirt)
  + [Specialist Support Engineer](unified-operations-team.md#uo-personas-sse)
+ [Unified Operations life cycle](unified-operations-phases.md)
  + [Unified Operations pre-onboarding](uops-pre-onboarding.md)
  + [Unified Operations onboarding](uops-onboarding.md)
  + [Unified Operations Pre-event or migration planning](uops-pre-event-planning.md)
  + [Unified Operations Event migration or cutover](uops-event-migration-cutover.md)
  + [Unified Operations Post Go-live or event](uops-event-post-golive.md)
  + [Unified Operations Workload incident management](uops-workload-inc-management.md)
  + [Unified Operations Post incident](uops-post-incident.md)
  + [Unified Operations Continuous improvement](uops-continuous-improvement.md)
+ [Getting started with Unified Operations](unified-operations-getting-started.md)
  + [Unified Operations Getting started: Prerequisites](uops-gs-prerequisites.md)
  + [Unified Operations Getting started: Onboard critical alarms to rapid incident management](uops-gs-onboard-alarms.md)
  + [Unified Operations Getting started: How to request 5-minute incident response](uo-gs-incident-response.md)
  + [Unified Operations Getting started: Plan for domain coverage](uo-gs-domain-coverage.md)
  + [Unified Operations Getting started: Onboard your account to proactive security incident management](uops-gs-proactive-sec-man.md)
  + [Unified Operations Getting started: AWS expectations from you](uops-gs-expectations-customers.md)
  + [Unified Operations Getting started: What you can expect from AWS](uops-gs-aws-expectations.md)