# Incident response
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Incident response for Support is an AWS responsibility. AWS has a formal, documented policy and program that governs incident response. For more information, see the [AWS Security Incident Response Technical Guide](https://docs.aws.amazon.com/security-ir/latest/userguide/security-incident-response-guide.html).

Use the following options to inform yourself about operational issues:
+ View AWS operational issues with broad impact on the [AWS Service Health Dashboard](https://status.aws.amazon.com/). For example, events that affect a service or Region that isn't specific to your account.
+ View operational issues for individual accounts in the [Health Dashboard](https://phd.aws.amazon.com). For example, events that affect services or resources in your account. For more information, see [Getting started with the Health Dashboard](https://docs.aws.amazon.com/health/latest/ug/getting-started-phd.html) in the *AWS Health User Guide*.