# Getting started with AWS Support AWS Support offers a range of plans that provide access to tools and expertise that support the success and operational health of your AWS solutions. All support plans provide round-the-clock access to customer service, AWS documentation, technical papers, and support forums. For technical support and more resources to plan, deploy, and improve your AWS environment, you can choose a support plan for your AWS use case. **Important** End of Support Notice: Developer Support will be discontinued January 1, 2027. Customers with Developer Support can continue using their existing plan or choose to upgrade to Business Support\+ anytime before January 1, 2027. Business Support\+ delivers AI-powered assistance that understands the context of your operations, with 24/7 access to AWS experts at $29/month minimum per account. For more information, see [Business Support\+ plan details](https://aws.amazon.com/premiumsupport/plans/business-plus/) End of Support Notice: Business Support will be discontinued January 1, 2027. Customers with Business Support can continue using their existing plan or choose to upgrade to Business Support\+ anytime before January 1, 2027. Business Support\+ delivers AI-powered assistance that understands the context of your operations, with 24/7 access to AWS experts at $29/month minimum per account. For more information see, [Business Support\+ plan details](https://aws.amazon.com/premiumsupport/plans/business-plus/) End of Support Notice: On January 1, 2027, AWS will discontinue Enterprise On-Ramp. Throughout 2026, Enterprise On-Ramp customers will be automatically upgraded to AWS Enterprise Support during contract renewal or in periodic batches. Customers will receive an email notification a month before their upgrade. No further action is required. Enterprise Support provides designated TAM assignment, 15-minute response times, and AWS Security Incident Response available at no additional cost, all at a lower $5,000 minimum (reduced from $15,000). For more information, see [AWS Enterprise Support plan details](https://aws.amazon.com/premiumsupport/plans/enterprise/). For more information, see [Developer, Business, and Enterprise On-Ramp end of support](support-plans-eos.md). Developer Support, Business Support, and Enterprise On-Ramp will remain available in the AWS GovCloud (US) Region. **Notes** To create a Support interaction to use AI-generated troubleshooting to resolve your issue, and optionally create a support case, see [AI-enhanced troubleshooting in the Support Center Console](ai-enhanced-support.md). For more information about the different AWS Support plans, see [Compare AWS Support plans](https://aws.amazon.com//premiumsupport/plans/) and [Change AWS Support Plans](changing-support-plans.md). Support plans offer different response times for your support cases. See [Choosing an initial support case severity level](case-management.md#choosing-severity) and [Understanding AWS Support response times](case-management.md#response-times-for-support-cases). **Topics** + [AI-enhanced troubleshooting in the Support Center Console](ai-enhanced-support.md) + [Virtual meetings with AWS Support](virtual-meetings-support.md) + [Case management](case-management.md) + [Request a service quota increase](create-service-quota-increase.md) + [Legacy experience: Creating support cases and case management](case-management-legacy.md) + [Using AWS Support with an AWS SDK](sdk-general-information-section.md)