# ResolveCase
<a name="API_ResolveCase"></a>

Resolves a support case. This operation takes a `caseId` and returns the initial and final state of the case.

**Note**  
You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the AWS Support API. 
If you call the AWS Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the `SubscriptionRequiredException` error message appears. For information about changing your support plan, see [AWS Support](http://aws.amazon.com/premiumsupport/).

## Request Syntax
<a name="API_ResolveCase_RequestSyntax"></a>

```
{
   "caseId": "string"
}
```

## Request Parameters
<a name="API_ResolveCase_RequestParameters"></a>

For information about the parameters that are common to all actions, see [Common Parameters](CommonParameters.md).

The request accepts the following data in JSON format.

 ** [caseId](#API_ResolveCase_RequestSyntax) **   <a name="AWSSupport-ResolveCase-request-caseId"></a>
The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-*12345678910-exen-2025-c4c1d2bf33c5cf47*   
Type: String

## Response Syntax
<a name="API_ResolveCase_ResponseSyntax"></a>

```
{
   "finalCaseStatus": "string",
   "initialCaseStatus": "string"
}
```

## Response Elements
<a name="API_ResolveCase_ResponseElements"></a>

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

 ** [finalCaseStatus](#API_ResolveCase_ResponseSyntax) **   <a name="AWSSupport-ResolveCase-response-finalCaseStatus"></a>
The status of the case after the [ResolveCase](#API_ResolveCase) request was processed.  
Type: String

 ** [initialCaseStatus](#API_ResolveCase_ResponseSyntax) **   <a name="AWSSupport-ResolveCase-response-initialCaseStatus"></a>
The status of the case when the [ResolveCase](#API_ResolveCase) request was sent.  
Type: String

## Errors
<a name="API_ResolveCase_Errors"></a>

For information about the errors that are common to all actions, see [Common Error Types](CommonErrors.md).

 ** CaseIdNotFound **   
The requested `caseId` couldn't be located.    
 ** message **   
The requested `CaseId` could not be located.
HTTP Status Code: 400

 ** InternalServerError **   
An internal server error occurred.    
 ** message **   
An internal server error occurred.
HTTP Status Code: 500

## See Also
<a name="API_ResolveCase_SeeAlso"></a>

For more information about using this API in one of the language-specific AWS SDKs, see the following:
+  [AWS Command Line Interface V2](https://docs.aws.amazon.com/goto/cli2/support-2013-04-15/ResolveCase) 
+  [AWS SDK for .NET V4](https://docs.aws.amazon.com/goto/DotNetSDKV4/support-2013-04-15/ResolveCase) 
+  [AWS SDK for C\$1\$1](https://docs.aws.amazon.com/goto/SdkForCpp/support-2013-04-15/ResolveCase) 
+  [AWS SDK for Go v2](https://docs.aws.amazon.com/goto/SdkForGoV2/support-2013-04-15/ResolveCase) 
+  [AWS SDK for Java V2](https://docs.aws.amazon.com/goto/SdkForJavaV2/support-2013-04-15/ResolveCase) 
+  [AWS SDK for JavaScript V3](https://docs.aws.amazon.com/goto/SdkForJavaScriptV3/support-2013-04-15/ResolveCase) 
+  [AWS SDK for Kotlin](https://docs.aws.amazon.com/goto/SdkForKotlin/support-2013-04-15/ResolveCase) 
+  [AWS SDK for PHP V3](https://docs.aws.amazon.com/goto/SdkForPHPV3/support-2013-04-15/ResolveCase) 
+  [AWS SDK for Python](https://docs.aws.amazon.com/goto/boto3/support-2013-04-15/ResolveCase) 
+  [AWS SDK for Ruby V3](https://docs.aws.amazon.com/goto/SdkForRubyV3/support-2013-04-15/ResolveCase)