AWS Audit Manager is no longer open to new customers. Existing customers can continue to use the service as normal. For more information, see [AWS Audit Manager availability change](https://docs.aws.amazon.com/audit-manager/latest/userguide/audit-manager-availability-change.html). 

# Troubleshooting AWS Audit Manager identity and access
<a name="security_iam_troubleshoot"></a>

Use the following information to help you diagnose and fix common issues that you might encounter when working with Audit Manager and IAM.

**Topics**
+ [I am not authorized to perform an action in AWS Audit Manager](#security_iam_troubleshoot-no-permissions)
+ [I am not authorized to perform iam:PassRole](#security_iam_troubleshoot-passrole)
+ [I want to allow people outside of my AWS account to access my AWS Audit Manager resources](#security_iam_troubleshoot-cross-account-access)

## I am not authorized to perform an action in AWS Audit Manager
<a name="security_iam_troubleshoot-no-permissions"></a>

The `AccessDeniedException` error appears when a user doesn't have permission to use AWS Audit Manager or the Audit Manager API operations. 

 In this case, your administrator must update the policy to allow you access.

## I am not authorized to perform iam:PassRole
<a name="security_iam_troubleshoot-passrole"></a>

If you receive an error that you're not authorized to perform the `iam:PassRole` action, your policies must be updated to allow you to pass a role to Audit Manager.

Some AWS services allow you to pass an existing role to that service instead of creating a new service role or service-linked role. To do this, you must have permissions to pass the role to the service.

The following example error occurs when an IAM user named `marymajor` tries to use the console to perform an action in Audit Manager. However, the action requires the service to have permissions that are granted by a service role. Mary does not have permissions to pass the role to the service.

```
User: arn:aws:iam::123456789012:user/marymajor is not authorized to perform: iam:PassRole
```

In this case, Mary's policies must be updated to allow her to perform the `iam:PassRole` action.

If you need help, contact your AWS administrator. Your administrator is the person who provided you with your sign-in credentials.

## I want to allow people outside of my AWS account to access my AWS Audit Manager resources
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You can create a role that users in other accounts or people outside of your organization can use to access your resources. You can specify who is trusted to assume the role. For services that support resource-based policies or access control lists (ACLs), you can use those policies to grant people access to your resources.

To learn more, consult the following:
+ To learn whether Audit Manager supports these features, see [How AWS Audit Manager works with IAM](security_iam_service-with-iam.md).
+ To learn how to provide access to your resources across AWS accounts that you own, see [Providing access to an IAM user in another AWS account that you own](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_common-scenarios_aws-accounts.html) in the *IAM User Guide*.
+ To learn how to provide access to your resources to third-party AWS accounts, see [Providing access to AWS accounts owned by third parties](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_common-scenarios_third-party.html) in the *IAM User Guide*.
+ To learn how to provide access through identity federation, see [Providing access to externally authenticated users (identity federation)](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_common-scenarios_federated-users.html) in the *IAM User Guide*.
+ To learn the difference between using roles and resource-based policies for cross-account access, see [Cross account resource access in IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies-cross-account-resource-access.html) in the *IAM User Guide*.