

# Troubleshooting publishing and sharing applications
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This topic contains troubleshooting guidance for common issues when publishing or sharing App Studio applications.

## I don't see newly created app roles in the **Share** dialog box
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Newly created app-level roles will only show up in the **Share** dialog box after the app is re-published. Publish the app after the new roles are created to use them.

## I didn't get an email when my app's publish was completed
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Only the app owner receives an email when an app is published. 

## My app's end users are unable to access the published app
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If your end users are unable to access your published app, and are getting a `Forbidden` message when trying to access it, it's likely that the published app is not shared with the users attempting to access it. Published apps must be shared with groups to grant access to the users in the groups.

To learn more about sharing applications, see [Sharing published applications](application-share.md).