

# Identity and access management for Amazon Q Business
Identity and access management

AWS Identity and Access Management (IAM) is an AWS service that helps an administrator securely control access to AWS resources. IAM administrators control who can be *authenticated* (signed in) and *authorized* (have permissions) to use Amazon Q resources. IAM is an AWS service that you can use with no additional charge.

**Topics**
+ [

## Audience
](#security_iam_audience)
+ [

## Authenticating with identities
](#security_iam_authentication)
+ [

## Managing access using policies
](#security_iam_access-manage)
+ [

# How Amazon Q Business works with IAM
](security_iam_service-with-iam.md)
+ [

# Identity-based policy examples for Amazon Q Business
](security_iam_id-based-policy-examples.md)
+ [

# AWS managed policies for Amazon Q Business
](security-iam-awsmanpol.md)
+ [

# AWS managed policies for Amazon Q Apps
](security-iam-awsmanpol-qapps.md)
+ [

# Using service-linked roles for Amazon Q Business
](using-service-linked-roles.md)
+ [

# Using service-linked roles for Amazon Q Apps
](using-service-linked-roles-qapps.md)
+ [

# Troubleshooting Amazon Q Business identity and access
](security_iam_troubleshoot.md)

## Audience


How you use AWS Identity and Access Management (IAM) differs based on your role:
+ **Service user** - request permissions from your administrator if you cannot access features (see [Troubleshooting Amazon Q Business identity and access](security_iam_troubleshoot.md))
+ **Service administrator** - determine user access and submit permission requests (see [How Amazon Q Business works with IAM](security_iam_service-with-iam.md))
+ **IAM administrator** - write policies to manage access (see [Identity-based policy examples for Amazon Q Business](security_iam_id-based-policy-examples.md))

## Authenticating with identities


Authentication is how you sign in to AWS using your identity credentials. You must be authenticated as the AWS account root user, an IAM user, or by assuming an IAM role.

You can sign in as a federated identity using credentials from an identity source like AWS IAM Identity Center (IAM Identity Center), single sign-on authentication, or Google/Facebook credentials. For more information about signing in, see [How to sign in to your AWS account](https://docs.aws.amazon.com/signin/latest/userguide/how-to-sign-in.html) in the *AWS Sign-In User Guide*.

For programmatic access, AWS provides an SDK and CLI to cryptographically sign requests. For more information, see [AWS Signature Version 4 for API requests](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_sigv.html) in the *IAM User Guide*.

### AWS account root user


 When you create an AWS account, you begin with one sign-in identity called the AWS account *root user* that has complete access to all AWS services and resources. We strongly recommend that you don't use the root user for everyday tasks. For tasks that require root user credentials, see [Tasks that require root user credentials](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_root-user.html#root-user-tasks) in the *IAM User Guide*. 

### Federated identity


As a best practice, require human users to use federation with an identity provider to access AWS services using temporary credentials.

A *federated identity* is a user from your enterprise directory, web identity provider, or Directory Service that accesses AWS services using credentials from an identity source. Federated identities assume roles that provide temporary credentials.

For centralized access management, we recommend AWS IAM Identity Center. For more information, see [What is IAM Identity Center?](https://docs.aws.amazon.com/singlesignon/latest/userguide/what-is.html) in the *AWS IAM Identity Center User Guide*.

### IAM users and groups


An *[IAM user](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_users.html)* is an identity with specific permissions for a single person or application. We recommend using temporary credentials instead of IAM users with long-term credentials. For more information, see [Require human users to use federation with an identity provider to access AWS using temporary credentials](https://docs.aws.amazon.com/IAM/latest/UserGuide/best-practices.html#bp-users-federation-idp) in the *IAM User Guide*.

An [https://docs.aws.amazon.com/IAM/latest/UserGuide/id_groups.html](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_groups.html) specifies a collection of IAM users and makes permissions easier to manage for large sets of users. For more information, see [Use cases for IAM users](https://docs.aws.amazon.com/IAM/latest/UserGuide/gs-identities-iam-users.html) in the *IAM User Guide*.

### IAM roles


An *[IAM role](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles.html)* is an identity with specific permissions that provides temporary credentials. You can assume a role by [switching from a user to an IAM role (console)](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_use_switch-role-console.html) or by calling an AWS CLI or AWS API operation. For more information, see [Methods to assume a role](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_manage-assume.html) in the *IAM User Guide*.

IAM roles are useful for federated user access, temporary IAM user permissions, cross-account access, cross-service access, and applications running on Amazon EC2. For more information, see [Cross account resource access in IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies-cross-account-resource-access.html) in the *IAM User Guide*.

## Managing access using policies


You control access in AWS by creating policies and attaching them to AWS identities or resources. A policy defines permissions when associated with an identity or resource. AWS evaluates these policies when a principal makes a request. Most policies are stored in AWS as JSON documents. For more information about JSON policy documents, see [Overview of JSON policies](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies.html#access_policies-json) in the *IAM User Guide*.

Using policies, administrators specify who has access to what by defining which **principal** can perform **actions** on what **resources**, and under what **conditions**.

By default, users and roles have no permissions. An IAM administrator creates IAM policies and adds them to roles, which users can then assume. IAM policies define permissions regardless of the method used to perform the operation.

### Identity-based policies


Identity-based policies are JSON permissions policy documents that you attach to an identity (user, group, or role). These policies control what actions identities can perform, on which resources, and under what conditions. To learn how to create an identity-based policy, see [Define custom IAM permissions with customer managed policies](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_create.html) in the *IAM User Guide*.

Identity-based policies can be *inline policies* (embedded directly into a single identity) or *managed policies* (standalone policies attached to multiple identities). To learn how to choose between managed and inline policies, see [Choose between managed policies and inline policies](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies-choosing-managed-or-inline.html) in the *IAM User Guide*.

### Resource-based policies


Resource-based policies are JSON policy documents that you attach to a resource. Examples include IAM *role trust policies* and Amazon S3 *bucket policies*. In services that support resource-based policies, service administrators can use them to control access to a specific resource. You must [specify a principal](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_policies_elements_principal.html) in a resource-based policy.

Resource-based policies are inline policies that are located in that service. You can't use AWS managed policies from IAM in a resource-based policy.

### Other policy types


AWS supports additional policy types that can set the maximum permissions granted by more common policy types:
+ **Permissions boundaries** – Set the maximum permissions that an identity-based policy can grant to an IAM entity. For more information, see [Permissions boundaries for IAM entities](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_boundaries.html) in the *IAM User Guide*.
+ **Service control policies (SCPs)** – Specify the maximum permissions for an organization or organizational unit in AWS Organizations. For more information, see [Service control policies](https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_policies_scps.html) in the *AWS Organizations User Guide*.
+ **Resource control policies (RCPs)** – Set the maximum available permissions for resources in your accounts. For more information, see [Resource control policies (RCPs)](https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_policies_rcps.html) in the *AWS Organizations User Guide*.
+ **Session policies** – Advanced policies passed as a parameter when creating a temporary session for a role or federated user. For more information, see [Session policies](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies.html#policies_session) in the *IAM User Guide*.

### Multiple policy types


When multiple types of policies apply to a request, the resulting permissions are more complicated to understand. To learn how AWS determines whether to allow a request when multiple policy types are involved, see [Policy evaluation logic](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_policies_evaluation-logic.html) in the *IAM User Guide*.

# How Amazon Q Business works with IAM


Before you use IAM to manage access to Amazon Q, learn what IAM features are available to use with Amazon Q.






**IAM features you can use with Amazon Q Business**  

| IAM feature | Amazon Q Business support | 
| --- | --- | 
|  [Identity-based policies](#security_iam_service-with-iam-id-based-policies)  |   Yes  | 
|  [Resource-based policies](#security_iam_service-with-iam-resource-based-policies)  |   No   | 
|  [Policy actions](#security_iam_service-with-iam-id-based-policies-actions)  |   Yes  | 
|  [Policy resources](#security_iam_service-with-iam-id-based-policies-resources)  |   Yes  | 
|  [Policy condition keys](#security_iam_service-with-iam-id-based-policies-conditionkeys)  |   Yes  | 
|  [ACLs](#security_iam_service-with-iam-acls)  |   No   | 
|  [ABAC (tags in policies)](#security_iam_service-with-iam-tags)  |   Yes  | 
|  [Temporary credentials](#security_iam_service-with-iam-roles-tempcreds)  |   Yes  | 
|  [Principal permissions](#security_iam_service-with-iam-principal-permissions)  |   Yes  | 
|  [Service roles](#security_iam_service-with-iam-roles-service)  |   Yes  | 
|  [Service-linked roles](#security_iam_service-with-iam-roles-service-linked)  |   Partial  | 

To get a high-level view of how Amazon Q Business and other AWS services work with most IAM features, see [AWS services that work with IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_aws-services-that-work-with-iam.html) in the *IAM User Guide*.

## Identity-based policies for Amazon Q Business
Identity-based policies

**Supports identity-based policies:** Yes

Identity-based policies are JSON permissions policy documents that you can attach to an identity, such as an IAM user, group of users, or role. These policies control what actions users and roles can perform, on which resources, and under what conditions. To learn how to create an identity-based policy, see [Define custom IAM permissions with customer managed policies](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_create.html) in the *IAM User Guide*.

With IAM identity-based policies, you can specify allowed or denied actions and resources as well as the conditions under which actions are allowed or denied. To learn about all of the elements that you can use in a JSON policy, see [IAM JSON policy elements reference](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_policies_elements.html) in the *IAM User Guide*.

### Identity-based policy examples for Amazon Q Business




To view examples of Amazon Q identity-based policies, see [Identity-based policy examples for Amazon Q Business](security_iam_id-based-policy-examples.md).

## Resource-based policies within Amazon Q Business
Resource-based policies

**Supports resource-based policies:** No 

Resource-based policies are JSON policy documents that you attach to a resource. Examples of resource-based policies are IAM *role trust policies* and Amazon S3 *bucket policies*. In services that support resource-based policies, service administrators can use them to control access to a specific resource. For the resource where the policy is attached, the policy defines what actions a specified principal can perform on that resource and under what conditions. You must [specify a principal](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_policies_elements_principal.html) in a resource-based policy. Principals can include accounts, users, roles, federated users, or AWS services.

To enable cross-account access, you can specify an entire account or IAM entities in another account as the principal in a resource-based policy. For more information, see [Cross account resource access in IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies-cross-account-resource-access.html) in the *IAM User Guide*.

## Policy actions for Amazon Q Business
Policy actions

**Supports policy actions:** Yes

Administrators can use AWS JSON policies to specify who has access to what. That is, which **principal** can perform **actions** on what **resources**, and under what **conditions**.

The `Action` element of a JSON policy describes the actions that you can use to allow or deny access in a policy. Include actions in a policy to grant permissions to perform the associated operation.



To see a list of Amazon Q Business actions, see [Actions Defined by Amazon Q Business ](https://docs.aws.amazon.com/IAM/latest/UserGuide/list_your_service.html#your_service-actions-as-permissions) in the *Service Authorization Reference*.

Policy actions in Amazon Q Business use the following prefix before the action:

```
qbusiness
```

Policy actions in Amazon Q Business use the following prefix before the action: `qbusiness:`. For example, to grant someone permission to list an Amazon Q application with the [https://docs.aws.amazon.com/amazonq/latest/api-reference/API_ListApplications.html](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_ListApplications.html) API operation, you include the `qbusiness:ListIndices` action in their policy. Policy statements must include either an `Action` or `NotAction` element. Amazon Q defines its own set of actions that describe tasks that you can perform with this service.

To specify multiple actions in a single statement, separate them with commas.

```
"Action": [
      "qbusiness:action1",
      "qbusiness:action2"
         ]
```





To view examples of Amazon Q identity-based policies, see [Identity-based policy examples for Amazon Q Business](security_iam_id-based-policy-examples.md).

## Policy resources for Amazon Q Business
Policy resources

**Supports policy resources:** Yes

Administrators can use AWS JSON policies to specify who has access to what. That is, which **principal** can perform **actions** on what **resources**, and under what **conditions**.

The `Resource` JSON policy element specifies the object or objects to which the action applies. As a best practice, specify a resource using its [Amazon Resource Name (ARN)](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference-arns.html). For actions that don't support resource-level permissions, use a wildcard (\$1) to indicate that the statement applies to all resources.

```
"Resource": "*"
```





To view examples of Amazon Q identity-based policies, see [Identity-based policy examples for Amazon Q Business](security_iam_id-based-policy-examples.md).

## Policy condition keys for Amazon Q Business
Policy condition keys

**Supports service-specific policy condition keys:** Yes

Administrators can use AWS JSON policies to specify who has access to what. That is, which **principal** can perform **actions** on what **resources**, and under what **conditions**.

The `Condition` element specifies when statements execute based on defined criteria. You can create conditional expressions that use [condition operators](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_policies_elements_condition_operators.html), such as equals or less than, to match the condition in the policy with values in the request. To see all AWS global condition keys, see [AWS global condition context keys](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_policies_condition-keys.html) in the *IAM User Guide*.

To see a list of Amazon Q Business condition keys, see [Condition Keys for Amazon Q Business ](https://docs.aws.amazon.com/IAM/latest/UserGuide/list_your_service.html#your_service-policy-keys) in the *Service Authorization Reference*. To learn with which actions and resources you can use a condition key, see [Actions Defined by Amazon Q Business ](https://docs.aws.amazon.com/IAM/latest/UserGuide/list_your_service.html#your_service-actions-as-permissions).

To view examples of Amazon Q identity-based policies, see [Identity-based policy examples for Amazon Q Business](security_iam_id-based-policy-examples.md).

## ACLs in Amazon Q Business
ACLs

**Supports ACLs:** No 

Access control lists (ACLs) control which principals (account members, users, or roles) have permissions to access a resource. ACLs are similar to resource-based policies, although they do not use the JSON policy document format.

## ABAC with Amazon Q
ABAC

**Supports ABAC (tags in policies):** Yes

Attribute-based access control (ABAC) is an authorization strategy that defines permissions based on attributes called tags. You can attach tags to IAM entities and AWS resources, then design ABAC policies to allow operations when the principal's tag matches the tag on the resource.

To control access based on tags, you provide tag information in the [condition element](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_policies_elements_condition.html) of a policy using the `aws:ResourceTag/key-name`, `aws:RequestTag/key-name`, or `aws:TagKeys` condition keys.

If a service supports all three condition keys for every resource type, then the value is **Yes** for the service. If a service supports all three condition keys for only some resource types, then the value is **Partial**.

For more information about ABAC, see [Define permissions with ABAC authorization](https://docs.aws.amazon.com/IAM/latest/UserGuide/introduction_attribute-based-access-control.html) in the *IAM User Guide*. To view a tutorial with steps for setting up ABAC, see [Use attribute-based access control (ABAC)](https://docs.aws.amazon.com/IAM/latest/UserGuide/tutorial_attribute-based-access-control.html) in the *IAM User Guide*.

The following table lists the actions, corresponding resource types, and condition keys for tag-based access control. Each action is authorized based on the tags associated with the corresponding resource type.


| Action | Resource type | Condition keys | 
| --- | --- | --- | 
|  [CreateApplication](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateApplication.html)  |   | aws:ResourceTag, aws:RequestTag, aws:TagKeys | 
| [CreateDataSource](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateDataSource.html) |   | aws:ResourceTag, aws:RequestTag, aws:TagKeys | 
|  [CreateIndex](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateIndex.html)  |   | aws:ResourceTag, aws:RequestTag, aws:TagKeys | 
|  [CreatePlugin](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreatePlugin.html)  |   | aws:ResourceTag, aws:RequestTag, aws:TagKeys | 
|  [CreateRetriever](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateRetriever.html)  |   | aws:ResourceTag, aws:RequestTag, aws:TagKeys | 
|  [CreateWebExperience](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateWebExperience.html)  |   | aws:ResourceTag, aws:RequestTag, aws:TagKeys | 
|  [ListTagsForResource](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_ListTagsForResource.html)  | application, index, retriever, data source, web experience, plugin |   | 
| [TagResource](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_TagResource.html)  | application, index, retriever, data source, web experience, plugin | aws:ResourceTag, aws:RequestTag, aws:TagKeys | 
| [UntagResource](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_UntagResource.html)  | application, index, retriever, data source, web experience, plugin | aws:TagKeys | 

## Using temporary credentials with Amazon Q Business
Temporary credentials

**Supports temporary credentials:** Yes

Temporary credentials provide short-term access to AWS resources and are automatically created when you use federation or switch roles. AWS recommends that you dynamically generate temporary credentials instead of using long-term access keys. For more information, see [Temporary security credentials in IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_temp.html) and [AWS services that work with IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_aws-services-that-work-with-iam.html) in the *IAM User Guide*.

## Cross-service principal permissions for Amazon Q Business
Principal permissions

**Supports forward access sessions (FAS):** Yes

 Forward access sessions (FAS) use the permissions of the principal calling an AWS service, combined with the requesting AWS service to make requests to downstream services. For policy details when making FAS requests, see [Forward access sessions](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_forward_access_sessions.html). 

## Service roles for Amazon Q
Service roles

**Supports service roles:** Yes

 A service role is an [IAM role](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles.html) that a service assumes to perform actions on your behalf. An IAM administrator can create, modify, and delete a service role from within IAM. For more information, see [Create a role to delegate permissions to an AWS service](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_create_for-service.html) in the *IAM User Guide*. 

**Warning**  
Changing the permissions for a service role might break Amazon Q Business functionality. Edit service roles only when Amazon Q Business provides guidance to do so.

## Service-linked roles for Amazon Q Business
Service-linked roles

**Supports service-linked roles:** Partial

 A service-linked role is a type of service role that is linked to an AWS service. The service can assume the role to perform an action on your behalf. Service-linked roles appear in your AWS account and are owned by the service. An IAM administrator can view, but not edit the permissions for service-linked roles. 

For details about creating or managing Amazon Q Business service-linked roles, see [Using service-linked roles for Amazon Q Business](using-service-linked-roles.md).

For details about creating or managing service-linked roles, see [AWS services that work with IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_aws-services-that-work-with-iam.html). Find a service in the table that includes a `Yes` in the **Service-linked role** column. Choose the **Yes** link to view the service-linked role documentation for that service.

# Identity-based policy examples for Amazon Q Business
Identity-based policy examples

By default, users and roles don't have permission to create or modify Amazon Q resources. To grant users permission to perform actions on the resources that they need, an IAM administrator can create IAM policies.

To learn how to create an IAM identity-based policy by using these example JSON policy documents, see [Create IAM policies (console)](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_create-console.html) in the *IAM User Guide*.

For details about actions and resource types defined by Amazon Q, including the format of the ARNs for each of the resource types, see [Actions, Resources, and Condition Keys for Amazon Q Business ](https://docs.aws.amazon.com/IAM/latest/UserGuide/list_your_service.html) in the *Service Authorization Reference*.

**Topics**
+ [

## Policy best practices
](#security_iam_service-with-iam-policy-best-practices)
+ [

## Using the Amazon Q console
](#security_iam_id-based-policy-examples-console)
+ [

## Allow users to view their own permissions
](#security_iam_id-based-policy-examples-view-own-permissions)
+ [

## Allow a user to converse with Amazon Q Business
](#security_iam_id-based-policy-examples-application-1)
+ [

## Allow an admin to manage plugins in an application
](#security_iam_id-based-policy-examples-plugins-1)
+ [

## Allow an admin to manage a specific plugin
](#security_iam_id-based-policy-examples-plugins-2)
+ [

## Tag-based policy examples
](#examples-tagging)

## Policy best practices


Identity-based policies determine whether someone can create, access, or delete Amazon Q resources in your account. These actions can incur costs for your AWS account. When you create or edit identity-based policies, follow these guidelines and recommendations:
+ **Get started with AWS managed policies and move toward least-privilege permissions** – To get started granting permissions to your users and workloads, use the *AWS managed policies* that grant permissions for many common use cases. They are available in your AWS account. We recommend that you reduce permissions further by defining AWS customer managed policies that are specific to your use cases. For more information, see [AWS managed policies](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_managed-vs-inline.html#aws-managed-policies) or [AWS managed policies for job functions](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_job-functions.html) in the *IAM User Guide*.
+ **Apply least-privilege permissions** – When you set permissions with IAM policies, grant only the permissions required to perform a task. You do this by defining the actions that can be taken on specific resources under specific conditions, also known as *least-privilege permissions*. For more information about using IAM to apply permissions, see [ Policies and permissions in IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies.html) in the *IAM User Guide*.
+ **Use conditions in IAM policies to further restrict access** – You can add a condition to your policies to limit access to actions and resources. For example, you can write a policy condition to specify that all requests must be sent using SSL. You can also use conditions to grant access to service actions if they are used through a specific AWS service, such as CloudFormation. For more information, see [ IAM JSON policy elements: Condition](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_policies_elements_condition.html) in the *IAM User Guide*.
+ **Use IAM Access Analyzer to validate your IAM policies to ensure secure and functional permissions** – IAM Access Analyzer validates new and existing policies so that the policies adhere to the IAM policy language (JSON) and IAM best practices. IAM Access Analyzer provides more than 100 policy checks and actionable recommendations to help you author secure and functional policies. For more information, see [Validate policies with IAM Access Analyzer](https://docs.aws.amazon.com/IAM/latest/UserGuide/access-analyzer-policy-validation.html) in the *IAM User Guide*.
+ **Require multi-factor authentication (MFA)** – If you have a scenario that requires IAM users or a root user in your AWS account, turn on MFA for additional security. To require MFA when API operations are called, add MFA conditions to your policies. For more information, see [ Secure API access with MFA](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_configure-api-require.html) in the *IAM User Guide*.

For more information about best practices in IAM, see [Security best practices in IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/best-practices.html) in the *IAM User Guide*.

## Using the Amazon Q console
Using the console

To access the Amazon Q Business console, you must have a minimum set of permissions. These permissions must allow you to list and view details about the Amazon Q resources in your AWS account. If you create an identity-based policy that is more restrictive than the minimum required permissions, the console won't function as intended for entities (users or roles) with that policy.

You don't need to allow minimum console permissions for users that are making calls only to the AWS CLI or the AWS API. Instead, allow access to only the actions that match the API operation that they're trying to perform.

To ensure that users and roles can still use the Amazon Q Business console, also attach the [`ReadOnlyAcess`AWS managed policy](https://docs.aws.amazon.com/aws-managed-policy/latest/reference/ReadOnlyAccess.html) to the entities. For more information, see [Adding permissions to a user](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_users_change-permissions.html#users_change_permissions-add-console) in the *IAM User Guide*.

## Allow users to view their own permissions


This example shows how you might create a policy that allows IAM users to view the inline and managed policies that are attached to their user identity. This policy includes permissions to complete this action on the console or programmatically using the AWS CLI or AWS API.

```
{
    "Version": "2012-10-17",		 	 	 
    "Statement": [
        {
            "Sid": "ViewOwnUserInfo",
            "Effect": "Allow",
            "Action": [
                "iam:GetUserPolicy",
                "iam:ListGroupsForUser",
                "iam:ListAttachedUserPolicies",
                "iam:ListUserPolicies",
                "iam:GetUser"
            ],
            "Resource": ["arn:aws:iam::*:user/${aws:username}"]
        },
        {
            "Sid": "NavigateInConsole",
            "Effect": "Allow",
            "Action": [
                "iam:GetGroupPolicy",
                "iam:GetPolicyVersion",
                "iam:GetPolicy",
                "iam:ListAttachedGroupPolicies",
                "iam:ListGroupPolicies",
                "iam:ListPolicyVersions",
                "iam:ListPolicies",
                "iam:ListUsers"
            ],
            "Resource": "*"
        }
    ]
}
```

## Allow a user to converse with Amazon Q Business


This example allows a user to start conversations with Amazon Q Business, view past conversations, and delete their conversation history for a specific Amazon Q Business application. The IAM context key *qbusiness:userId* is used to restrict permissions to a specific user. 

------
#### [ JSON ]

****  

```
{
    "Version":"2012-10-17",		 	 	 
    "Statement": [
        {
            "Action": [
                "qbusiness:ChatSync",
                "qbusiness:ListMessages",
                "qbusiness:ListConversations",
                "qbusiness:GetWebExperience",
                "qbusiness:DeleteConversation",
                "qbusiness:GetMedia"
            ],
            "Resource": [
                "arn:aws:qbusiness:us-east-1:111122223333:application/application-id"
            ],
            "Effect": "Allow",
            "Sid": "QBusinessChatPermissions"
        }
    ]
}
```

------

## Allow an admin to manage plugins in an application


This example allows an Amazon Q Business admin to manage plugins in a chat application.

------
#### [ JSON ]

****  

```
{
    "Version":"2012-10-17",		 	 	 
    "Statement": [
        {
            "Action": [
                "qbusiness:CreatePlugin",
                "qbusiness:ListPlugins",
                "qbusiness:GetPlugin",
                "qbusiness:UpdatePlugin",
                "qbusiness:DeletePlugin"
            ],
            "Resource": [
                "arn:aws:qbusiness:us-east-1:111122223333:application/application-id"
            ],
            "Effect": "Allow",
            "Sid": "QBusinessListPermissions"
        }
    ]
}
```

------

## Allow an admin to manage a specific plugin


This example allows an Amazon Q Business admin to manage a specific plugin.

------
#### [ JSON ]

****  

```
{
    "Version":"2012-10-17",		 	 	 
    "Statement": [
        {
            "Action": [
                "qbusiness:GetPlugin",
                "qbusiness:UpdatePlugin",
                "qbusiness:DeletePlugin"
            ],
            "Resource": [
                "arn:aws:qbusiness:us-east-1:111122223333:application/application-id",
                "arn:aws:qbusiness:us-east-1:111122223333:application/application-id/plugin/plugin-id"
            ],
            "Effect": "Allow",
            "Sid": "QBusinessGetPermissions"
        }
    ]
}
```

------

## Tag-based policy examples


Tag-based policies are JSON policy documents that specify the actions that a principal can perform on tagged resources. 

### Example: Use a tag to access a resource


This example policy grants a user or role in your AWS account permission to use the `ChatSync` operation with any resource tagged with the key **department** and the value **finance**.

------
#### [ JSON ]

****  

```
{
    "Version":"2012-10-17",		 	 	 
    "Statement": [
        {
            "Action": [
                "qbusiness:ChatSync"
            ],
            "Resource": [
                "*"
            ],
            "Effect": "Allow",
            "Condition": {
                "StringEquals": {
                    "aws:ResourceTag/department": "finance"
                }
            },
            "Sid": "QBusinessChatPermissions"
        }
    ]
}
```

------

### Example: Use a tag to activate operations


This example policy grants a user or role in your AWS account permission to use any Amazon Q Business operation except the `TagResource` operation with any resource tagged with the key **department** and the value **finance**.

------
#### [ JSON ]

****  

```
{
    "Version":"2012-10-17",		 	 	 
    "Statement": [
        {
            "Sid": "QBusinessFullAccessPermissions",
            "Effect": "Allow",
            "Action": "qbusiness:*",
            "Resource": "*"
        },
        {
            "Sid": "QBusinessPermissions",
            "Effect": "Deny",
            "Action": [
                "qbusiness:TagResource"
            ],
            "Resource": "*",
            "Condition": {
                "StringEquals": {
                    "aws:ResourceTag/department": "finance"
                }
            }
        }
    ]
}
```

------

### Example: Use a tag to restrict access to an operation


This example policy restricts access for a user or role in your AWS account to use the `ChatSync` operation unless the user provides the **department** tag and it has the allowed values **finance** and **IT**.

------
#### [ JSON ]

****  

```
{
    "Version":"2012-10-17",		 	 	 
    "Statement": [
        {
            "Action": "qbusiness:ChatSync",
            "Resource": "arn:aws:qbusiness:us-east-1:111122223333:application/application-id",
            "Effect": "Allow",
            "Sid": "QBusinessChatSyncPermissions"
        },
        {
            "Action": "qbusiness:ChatSync",
            "Resource": "arn:aws:qbusiness:us-east-1:111122223333:application/application-id",
            "Effect": "Deny",
            "Condition": {
                "Null": {
                    "aws:ResourceTag/department": "true"
                }
            },
            "Sid": "DenyChatSyncWithoutDepartmentTag"
        },
        {
            "Action": "qbusiness:ChatSync",
            "Resource": "*",
            "Effect": "Deny",
            "Condition": {
                "ForAnyValue:StringNotEquals": {
                    "aws:ResourceTag/department": [
                        "finance",
                        "IT"
                    ]
                }
            },
            "Sid": "DenyChatSyncForUnauthorizedDepts"
        }
    ]
}
```

------







# AWS managed policies for Amazon Q Business
AWS managed policies







An AWS managed policy is a standalone policy that is created and administered by AWS. AWS managed policies are designed to provide permissions for many common use cases so that you can start assigning permissions to users, groups, and roles.

Keep in mind that AWS managed policies might not grant least-privilege permissions for your specific use cases because they're available for all AWS customers to use. We recommend that you reduce permissions further by defining [ customer managed policies](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_managed-vs-inline.html#customer-managed-policies) that are specific to your use cases.

You cannot change the permissions defined in AWS managed policies. If AWS updates the permissions defined in an AWS managed policy, the update affects all principal identities (users, groups, and roles) that the policy is attached to. AWS is most likely to update an AWS managed policy when a new AWS service is launched or new API operations become available for existing services.

For more information, see [AWS managed policies](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_managed-vs-inline.html#aws-managed-policies) in the *IAM User Guide*.









**Topics**
+ [

## AWS managed policy: QBusinessServiceRolePolicy
](#security-iam-awsmanpol-amazonq-app-role-policy)
+ [

## AWS managed policy: QBusinessQuicksightPluginPolicy
](#security-iam-awsmanpol-amazonq-quicksight-policy)
+ [

## Amazon Q Business updates to AWS managed policies
](#security-iam-awsmanpol-updates)

## AWS managed policy: QBusinessServiceRolePolicy
QBusinessServiceRolePolicy





Amazon Q Business uses a `QBusinessServiceRolePolicy` to enable an Amazon Q Business application to access CloudWatch resources and write CloudWatch logs. You can't attach `QBusinessServiceRolePolicy` to your IAM entities. This policy is attached to a service-linked role that allows Amazon Q Business to perform actions on your behalf. For more information, see [Using service-linked roles for Amazon Q Business](using-service-linked-roles.md).



**Permissions details**

This policy includes the following permissions.




+ `logs` – Allows Amazon Q Business to describe and write to CloudWatch log streams.



------
#### [ JSON ]

****  

```
{
    "Version":"2012-10-17",		 	 	 
    "Statement": [
        {
            "Sid": "QBusinessPutMetricDataPermission",
            "Effect": "Allow",
            "Action": [
                "cloudwatch:PutMetricData"
            ],
            "Resource": "*",
            "Condition": {
                "StringEquals": {
                    "cloudwatch:namespace": "AWS/QBusiness"
                }
            }
        },
        {
            "Sid": "QBusinessCreateLogGroupPermission",
            "Effect": "Allow",
            "Action": [
                "logs:CreateLogGroup"
            ],
            "Resource": [
                "arn:aws:logs:*:*:log-group:/aws/qbusiness/*"
            ],
            "Condition": {
                "StringEquals": {
                    "aws:ResourceAccount": "${aws:PrincipalAccount}"
                }
            }
        },
        {
            "Sid": "QBusinessDescribeLogGroupsPermission",
            "Effect": "Allow",
            "Action": [
                "logs:DescribeLogGroups"
            ],
            "Resource": "*",
            "Condition": {
                "StringEquals": {
                    "aws:ResourceAccount": "${aws:PrincipalAccount}"
                }
            }
        },
        {
            "Sid": "QBusinessLogStreamPermission",
            "Effect": "Allow",
            "Action": [
                "logs:DescribeLogStreams",
                "logs:CreateLogStream",
                "logs:PutLogEvents"
            ],
            "Resource": [
                "arn:aws:logs:*:*:log-group:/aws/qbusiness/*:log-stream:*"
            ],
            "Condition": {
                "StringEquals": {
                    "aws:ResourceAccount": "${aws:PrincipalAccount}"
                }
            }
        }
    ]
}
```

------

## AWS managed policy: QBusinessQuicksightPluginPolicy
QBusinessQuicksightPluginPolicy

Amazon Q Business uses a `QBusinessQuicksightPluginPolicy` to enable an Amazon Q Business application to access Amazon Quick topics and dashboards for the Amazon Q Business Quick plugin. When you configure the plugin, you specify a service role that has `PredictQAResults` permissions for Quick topics and dashboards. You can use the following `QBusinessQuicksightPluginPolicy` policy to grant these permissions. 

**Note**  
To grant the necessary permissions, the trust policy of the role must grant Quick assume role permissions. For more information see [Using the Quick plugin to get insights from structured data](quicksight-plugin.md). 

------
#### [ JSON ]

****  

```
{
  "Version":"2012-10-17",		 	 	 
  "Statement": [
    {
      "Sid": "QBusinessToQuickSightPredictQAResultsInvocation",
      "Effect": "Allow",
      "Action": [
        "quicksight:PredictQAResults"
      ],
      "Resource": [
        "arn:aws:quicksight:*:*:topic/*",
        "arn:aws:quicksight:*:*:dashboard/*"
      ]
    }
  ]
}
```

------





## Amazon Q Business updates to AWS managed policies
Policy updates



View details about updates to AWS managed policies for Amazon Q Business since this service began tracking these changes. For automatic alerts about changes to this page, subscribe to the RSS feed on the [Amazon Q Business Document history page](https://docs.aws.amazon.com/amazonq/latest/business-use-dg/doc-history.html).




| Change | Description | Date | 
| --- | --- | --- | 
|  AWS managed policy: QBusinessQuicksightPluginPolicy  |  Added AWS managed policy QBusinessQuicksightPluginPolicy to access Amazon Quick resources for the QuickSight plugin.  | December 3, 2024 | 
|  Amazon Q Business started tracking changes  |  Amazon Q Business started tracking changes for its AWS managed policies.  | April 30, 2024 | 

# AWS managed policies for Amazon Q Apps
AWS managed policies for Q App







An AWS managed policy is a standalone policy that is created and administered by AWS. AWS managed policies are designed to provide permissions for many common use cases so that you can start assigning permissions to users, groups, and roles.

Keep in mind that AWS managed policies might not grant least-privilege permissions for your specific use cases because they're available for all AWS customers to use. We recommend that you reduce permissions further by defining [ customer managed policies](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_managed-vs-inline.html#customer-managed-policies) that are specific to your use cases.

You cannot change the permissions defined in AWS managed policies. If AWS updates the permissions defined in an AWS managed policy, the update affects all principal identities (users, groups, and roles) that the policy is attached to. AWS is most likely to update an AWS managed policy when a new AWS service is launched or new API operations become available for existing services.

For more information, see [AWS managed policies](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_managed-vs-inline.html#aws-managed-policies) in the *IAM User Guide*.









## AWS managed policy: QAppsServiceRolePolicy
QAppsServiceRolePolicy





Amazon Q Apps uses a `QAppsServiceRolePolicy` to enable an Amazon Q Apps to access CloudWatch resources and populate CloudWatch metrics. You can't attach `QAppsServiceRolePolicy` to your IAM entities. This policy is attached to a service-linked role that allows Amazon Q Apps to perform actions on your behalf. For more information, see [Using service-linked roles for Amazon Q Apps](using-service-linked-roles-qapps.md).



**Permissions details**

This policy includes the following permissions.




+ `cloudwatch` – Allows Amazon Q Apps to publish metric data points to CloudWatch under the AWS/QApps namespace



------
#### [ JSON ]

****  

```
{
    "Version":"2012-10-17",		 	 	 
    "Statement": [
        {
            "Sid": "QAppsPutMetricDataPermission",
            "Effect": "Allow",
            "Action": [
                "cloudwatch:PutMetricData"
            ],
            "Resource": "*",
            "Condition": {
                "StringEquals": {
                    "cloudwatch:namespace": "AWS/QApps"
                }
            }
        }
    ]
}
```

------





## Amazon Q Apps updates to AWS managed policies
Policy updates



View details about updates to AWS managed policies for Amazon Q Apps since this service began tracking these changes. For automatic alerts about changes to this page, subscribe to the RSS feed on the [Amazon Q Business Document history page](https://docs.aws.amazon.com/amazonq/latest/business-use-dg/doc-history.html).




| Change | Description | Date | 
| --- | --- | --- | 
|   [QAppsServiceRolePolicy](#security-iam-awsmanpol-amazonq-app-role-policy-qapps) - New policy   |  Amazon Q Apps added a new policy that grants permissions needed for Q Apps to publish metrics  | Sep 30, 2024 | 
|  Amazon Q Apps started tracking changes  |  Amazon Q Apps started tracking changes for its AWS managed policies.  | Sep 30, 2024 | 

# Using service-linked roles for Amazon Q Business
Using service-linked roles

Amazon Q Business uses AWS Identity and Access Management (IAM)[ service-linked roles](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_terms-and-concepts.html#iam-term-service-linked-role). A service-linked role is a unique type of IAM role that is linked directly to Amazon Q Business. Service-linked roles are predefined by Amazon Q Business and include all the permissions that the service requires to call other AWS services on your behalf.

A service-linked role makes setting up Amazon Q Business easier because you don’t have to manually add the necessary permissions. Amazon Q Business defines the permissions of its service-linked roles, and unless defined otherwise, only Amazon Q Business can assume its roles. The defined permissions include the trust policy and the permissions policy, and that permissions policy cannot be attached to any other IAM entity.

You can delete a service-linked role only after first deleting their related resources. This protects your Amazon Q Business resources because you can't inadvertently remove permission to access the resources.

For information about other services that support service-linked roles, see [AWS services that work with IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_aws-services-that-work-with-iam.html) and look for the services that have **Yes** in the **Service-linked roles** column. Choose a **Yes** with a link to view the service-linked role documentation for that service.

## Service-linked role permissions for Amazon Q Business


Amazon Q Business uses one service-linked role named `AWSServiceRoleForQBusiness` that performs certain actions in your account. Examples of these actions include allowing CloudWatch to publish metrics and logs to your AWS account.

### QBusinessServiceRolePolicy permissions details


The `QBusinessServiceRolePolicy` allows Amazon Q Business to complete the following administrative actions on the user's behalf on all applicable AWS resources:
+ `logs` – Allows Amazon Q Business to describe, create and write to CloudWatch log streams
+ `cloudwatch` – Allows Amazon Q Business to publish metric data points to CloudWatch under the AWS/QBusiness namespace

------
#### [ JSON ]

****  

```
{
    "Version":"2012-10-17",		 	 	 
    "Statement": [
        {
            "Sid": "QBusinessPutMetricDataPermission",
            "Effect": "Allow",
            "Action": [
                "cloudwatch:PutMetricData"
            ],
            "Resource": "*",
            "Condition": {
                "StringEquals": {
                    "cloudwatch:namespace": "AWS/QBusiness"
                }
            }
        },
        {
            "Sid": "QBusinessCreateLogGroupPermission",
            "Effect": "Allow",
            "Action": [
                "logs:CreateLogGroup"
            ],
            "Resource": [
                "arn:aws:logs:*:*:log-group:/aws/qbusiness/*"
            ],
            "Condition": {
                "StringEquals": {
                    "aws:ResourceAccount": "${aws:PrincipalAccount}"
                }
            }
        },
        {
            "Sid": "QBusinessDescribeLogGroupsPermission",
            "Effect": "Allow",
            "Action": [
                "logs:DescribeLogGroups"
            ],
            "Resource": "*",
            "Condition": {
                "StringEquals": {
                    "aws:ResourceAccount": "${aws:PrincipalAccount}"
                }
            }
        },
        {
            "Sid": "QBusinessLogStreamPermission",
            "Effect": "Allow",
            "Action": [
                "logs:DescribeLogStreams",
                "logs:CreateLogStream",
                "logs:PutLogEvents"
            ],
            "Resource": [
                "arn:aws:logs:*:*:log-group:/aws/qbusiness/*:log-stream:*"
            ],
            "Condition": {
                "StringEquals": {
                    "aws:ResourceAccount": "${aws:PrincipalAccount}"
                }
            }
        }
    ]
}
```

------

Any updates to this policy are described in [Amazon Q Business updates to AWS managed policies](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/security-iam-awsmanpol.html).

You must configure permissions to allow an IAM entity (such as a user, group, or role) to create, edit, or delete a service-linked role. For more information, see [Service-Linked Role Permissions](https://docs.aws.amazon.com/IAM/latest/UserGuide/using-service-linked-roles.html#service-linked-role-permissions) in the IAM User Guide.

## Creating a service-linked role for Amazon Q Business


You don't need to manually create a service-linked role. When you [create an Amazon Q Business application](https://docs.aws.amazon.com/amazonq/latest/business-use-dg/create-app.html) in the AWS Management Console, the AWS CLI, or the AWS API, Amazon Q Business creates the service-linked role for you. 

If you delete this service-linked role, and then need to create it again, you can use the same process to recreate the role in your account. When you create a new application, Amazon Q Business creates the service-linked role for you again. 

You can also use the IAM console to create a service-linked role. In the IAM CLI or the IAM API, create a service-linked role with the `qbusiness.amazonaws.com` service name. For more information, see [Creating a service-linked role](https://docs.aws.amazon.com/IAM/latest/UserGuide/using-service-linked-roles.html#create-service-linked-role) in the IAM User Guide. If you delete this service-linked role, you can use this same process to create the role again.

You can also choose to create an Amazon Q Business application with a service role instead of a service-linked role. However, using a service-linked role is recommended.

## For Amazon Q Business applications created before April 2024


If your Amazon Q Business application was created before April 2024, it uses a [service role](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_create_for-service.html) instead of a [service-linked role](https://docs.aws.amazon.com/IAM/latest/UserGuide/using-service-linked-roles.html).

To migrate your existing application from a service role to a service-linked role, create a service-linked role with the `qbusiness.amazonaws.com` service name. Then, if you use the console, select to use the newly created service-linked role when you [update your application](https://docs.aws.amazon.com/amazonq/latest/business-use-dg/supported-app-actions.html#update-app). If you use the API, provide the ARN of the service-linked role as the `roleArn` parameter when you use the [UpdateApplication](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_UpdateApplication.html) API action.

For more information, see [Creating a service-linked role](https://docs.aws.amazon.com/IAM/latest/UserGuide/using-service-linked-roles.html#create-service-linked-role) in the IAM User Guide.

## Editing a service-linked role for Amazon Q Business


Amazon Q Business does not allow you to edit service-linked roles. After you create a service-linked role, you cannot change the name of the role because various entities might reference the role. However, you can edit the description of the role using IAM. For more information, see [Editing a service-linked role](https://docs.aws.amazon.com/IAM/latest/UserGuide/using-service-linked-roles.html#edit-service-linked-role) in the *IAM User Guide*.

## Changing between a service-role and a service-linked role for Amazon Q Business


You can choose to update the service-linked role you are using when you update an application.

For an application using a service role, you can update the role to a service-linked role.

For an application already using a service-linked role, you can update the role to a service role.

You can also choose to continue using a service role, or update an existing service role with a new one.

**Note**  
Using a service-linked role is recommended.

For more information on how to update your application, see [Updating an application](https://docs.aws.amazon.com/amazonq/latest/business-use-dg/supported-app-actions.html#update-app).

## Deleting a service-linked role for Amazon Q Business


You can manually delete your `AWSServiceRoleForQBusiness` role. If you no longer need to use a feature or service that requires a service-linked role, we recommend that you delete that role. That way you don’t have an unused entity that is not actively monitored or maintained. However, you must delete your application before you can manually delete the service-linked role associated with it.

**Note**  
If the Amazon Q Business service is using the role when you try to delete the resources, then the deletion might fail. If that happens, wait for a few minutes and try the operation again.

**To manually delete the service-linked role using IAM**

Use the IAM console, the IAM CLI, or the IAM API to delete the `AWSServiceRoleForQBusiness` service-linked role. For more information, see [Deleting a Service-Linked Role](https://docs.aws.amazon.com/IAM/latest/UserGuide/using-service-linked-roles.html#delete-service-linked-role) in the *IAM User Guide*.

## Supported regions for Amazon Q Business service-linked roles


Amazon Q Business supports using service-linked roles in all of the regions where the service is available. For more information, see [Amazon Q Business endpoints and quotas](https://docs.aws.amazon.com/general/latest/gr/amazonq.html).

# Using service-linked roles for Amazon Q Apps
Using service-linked roles for Q Apps

Amazon Q Apps uses AWS Identity and Access Management (IAM)[ service-linked roles](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_terms-and-concepts.html#iam-term-service-linked-role). A service-linked role is a unique type of IAM role that is linked directly to Amazon Q Apps. Service-linked roles are predefined by Amazon Q Apps and include all the permissions that the service requires to performs Q Apps related administrative actions to other AWS services on your behalf.

A service-linked role makes setting up Amazon Q Apps easier because you don’t have to manually add the necessary permissions. Amazon Q Apps defines the permissions of its service-linked roles, and unless defined otherwise, only Amazon Q Apps can assume its roles. The defined permissions include the trust policy and the permissions policy, and that permissions policy cannot be attached to any other IAM entity.

You can delete a service-linked role only after first deleting their related resources. This protects your Amazon Q Apps resources because you can't inadvertently remove permission to access the resources.

For information about other services that support service-linked roles, see [AWS services that work with IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_aws-services-that-work-with-iam.html) and look for the services that have **Yes** in the **Service-linked roles** column. Choose a **Yes** with a link to view the service-linked role documentation for that service.

## Service-linked role permissions for Amazon Q Apps


Amazon Q Apps uses one service-linked role named `AWSServiceRoleForAmazonQApps` that performs Q Apps related administrative actions in your account. Examples of these actions include allowing CloudWatch to publish metrics to your AWS account.

 The `AWSServiceRoleForAmazonQApps` service-linked role trusts the following services to assume the role: 
+ qapps.amazonaws.com

 The `AWSServiceRoleForAmazonQApps` service-linked role uses the managed policy `QAppsServiceRolePolicy`. 

The content of this policy and any updates to it are described in [AWS managed policies for Amazon Q Apps](security-iam-awsmanpol-qapps.md). 

You must configure permissions to allow an IAM entity (such as a user, group, or role) to create, edit, or delete a service-linked role. For more information, see [Service-Linked Role Permissions](https://docs.aws.amazon.com/IAM/latest/UserGuide/using-service-linked-roles.html#service-linked-role-permissions) in the IAM User Guide.

## Creating a service-linked role for Amazon Q Apps


You don't need to manually create a service-linked role. When you [create an Amazon Q Business application](https://docs.aws.amazon.com/amazonq/latest/business-use-dg/create-app.html) in the AWS Management Console, the AWS CLI, or the AWS API, Amazon Q Apps creates the service-linked role for you. 

If you delete this service-linked role, and then need to create it again, you can use the same process to recreate the role in your account. When you create a new application, Amazon Q Apps creates the service-linked role for you again. 

## Editing a service-linked role for Amazon Q Apps


Amazon Q Apps does not allow you to edit service-linked roles. After you create a service-linked role, you cannot change the name of the role because various entities might reference the role. However, you can edit the description of the role using IAM. For more information, see [Editing a service-linked role](https://docs.aws.amazon.com/IAM/latest/UserGuide/using-service-linked-roles.html#edit-service-linked-role) in the *IAM User Guide*.

## Deleting a service-linked role for Amazon Q Apps


You can manually delete your `AWSServiceRoleForQApps` role. If you no longer need to use a feature or service that requires a service-linked role, we recommend that you delete that role. That way you don’t have an unused entity that is not actively monitored or maintained. However, you must delete your Q application or turn on QApps on all existing Q applications before you can manually delete the service-linked role associated with it.

**Note**  
If the Amazon Q Apps service is using the role when you try to delete the resources, then the deletion might fail. If that happens, wait for a few minutes and try the operation again.

**To manually delete the service-linked role using IAM**

Use the IAM console, the IAM CLI, or the IAM API to delete the `AWSServiceRoleForQApps` service-linked role. For more information, see [Deleting a Service-Linked Role](https://docs.aws.amazon.com/IAM/latest/UserGuide/using-service-linked-roles.html#delete-service-linked-role) in the *IAM User Guide*.

## Supported regions for Amazon Q Apps service-linked roles


Amazon Q Apps supports using service-linked roles in all of the regions where the service is available. For more information, see [Amazon Q Business endpoints and quotas](https://docs.aws.amazon.com/general/latest/gr/amazonq.html).

# Troubleshooting Amazon Q Business identity and access
Troubleshooting

Use the following information to help you diagnose and fix common issues that you might encounter when working with Amazon Q and IAM.

**Topics**
+ [

## I am not authorized to perform an action in Amazon Q Business
](#security_iam_troubleshoot-no-permissions)
+ [

## I am not authorized to perform iam:PassRole
](#security_iam_troubleshoot-passrole)
+ [

## I want to allow people outside of my AWS account to access my Amazon Q Business resources
](#security_iam_troubleshoot-cross-account-access)

## I am not authorized to perform an action in Amazon Q Business


If you receive an error that you're not authorized to perform an action, your policies must be updated to allow you to perform the action.

The following example error occurs when the `mateojackson` IAM user tries to use the console to view details about a fictional `my-example-widget` resource but doesn't have the fictional `qbusiness:GetWidget` permissions.

```
User: arn:aws:iam::123456789012:user/mateojackson is not authorized to perform: qbusiness:GetWidget on resource: my-example-widget
```

In this case, the policy for the `mateojackson` user must be updated to allow access to the `my-example-widget` resource by using the `qbusiness:GetWidget` action.

If you need help, contact your AWS administrator. Your administrator is the person who provided you with your sign-in credentials.

## I am not authorized to perform iam:PassRole


If you receive an error that you're not authorized to perform the `iam:PassRole` action, your policies must be updated to allow you to pass a role to Amazon Q.

Some AWS services allow you to pass an existing role to that service instead of creating a new service role or service-linked role. To do this, you must have permissions to pass the role to the service.

The following example error occurs when an IAM user named `marymajor` tries to use the console to perform an action in Amazon Q. However, the action requires the service to have permissions that are granted by a service role. Mary does not have permissions to pass the role to the service.

```
User: arn:aws:iam::123456789012:user/marymajor is not authorized to perform: iam:PassRole
```

In this case, Mary's policies must be updated to allow her to perform the `iam:PassRole` action.

If you need help, contact your AWS administrator. Your administrator is the person who provided you with your sign-in credentials.

## I want to allow people outside of my AWS account to access my Amazon Q Business resources


You can create a role that users in other accounts or people outside of your organization can use to access your resources. You can specify who is trusted to assume the role. For services that support resource-based policies or access control lists (ACLs), you can use those policies to grant people access to your resources.

To learn more, consult the following:
+ To learn whether Amazon Q supports these features, see [How Amazon Q Business works with IAM](security_iam_service-with-iam.md).
+ To learn how to provide access to your resources across AWS accounts that you own, see [Providing access to an IAM user in another AWS account that you own](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_common-scenarios_aws-accounts.html) in the *IAM User Guide*.
+ To learn how to provide access to your resources to third-party AWS accounts, see [Providing access to AWS accounts owned by third parties](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_common-scenarios_third-party.html) in the *IAM User Guide*.
+ To learn how to provide access through identity federation, see [Providing access to externally authenticated users (identity federation)](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_roles_common-scenarios_federated-users.html) in the *IAM User Guide*.
+ To learn the difference between using roles and resource-based policies for cross-account access, see [Cross account resource access in IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies-cross-account-resource-access.html) in the *IAM User Guide*.