Amazon Q Business will no longer be open to new customers starting on July 31, 2026. If you would like to use the service, please sign up prior to July 30. For capabilities similar to Q Business, explore Amazon Quick. [Learn more](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/qbusiness-availability-change.html).

# Connecting Salesforce Online to Amazon Q Business
<a name="salesforce-connector"></a>

Salesforce is a customer relationship management (CRM) tool for managing support, sales, and marketing teams. You can connect Salesforce Online instance to Amazon Q Business—using either the AWS Management Console or the [https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateDataSource.html](https://docs.aws.amazon.com/amazonq/latest/api-reference/API_CreateDataSource.html) API—and create an Amazon Q web experience.

The Amazon Q Salesforce Online connector supports the following Salesforce Online editions: Developer Edition and Enterprise Edition.

**Topics**
+ [Known limitations for the Salesforce Online connector](salesforce-limitations.md)
+ [Salesforce Online connector overview](salesforce-overview.md)
+ [Prerequisites for connecting Amazon Q Business to Salesforce Online](salesforce-prereqs.md)
+ [Setting up Salesforce Online for connecting to Amazon Q Business](salesforce-credentials.md)
+ [Connecting Amazon Q Business to Salesforce Online using the console](salesforce-console.md)
+ [Connecting Amazon Q Business to Salesforce using APIs](salesforce-api.md)
+ [How Amazon Q Business connector crawls Salesforce ACLs](salesforce-user-management.md)
+ [Salesforce Online data source connector field mappings](salesforce-field-mappings.md)
+ [IAM role for Salesforce Online connector](salesforce-iam-role.md)
+ [Troubleshooting your Salesforce Online connector](salesforce-error-codes.md)

**Learn more**
+ For an overview of the Amazon Q web experience creation process using IAM Identity Center, see [Configuring an application using IAM Identity Center](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/create-application.html).
+ For an overview of the Amazon Q web experience creation process using AWS Identity and Access Management, see [Configuring an application using IAM](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/create-application-iam.html).
+ For an overview of connector features, see [Data source connector concepts](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/connector-concepts.html).
+ For information about connector configuration best practices, see [Connector configuration best practices](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/connector-best-practices.html).