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Checking Jira connectivity

Before you sync your Jira data source connector after configuring it, we recommend you check the connection between Amazon Q Business and Jira. The following are the cURL commands you need to check Jira connectivity.

Checking basic authentication connectivity

To check connectivity for a Jira data source connector using basic authentication, use the following cURL command:

curl --location 'https://<jira-url>/wiki/rest/api/user/current' 
--header 'Authorization: Basic <base64(email:api_token)>'

If your data source is connected as expected, the JSON response should resemble the following:

{
    "type": "known",
    "accountId": "accountId",
    "accountType": "atlassian",
    "email": "email",
    "publicName": "Administrator",
    "profilePicture": {
        "path": "/wiki/aa-avatar/<accountId>",
        "width": 48,
        "height": 48,
        "isDefault": false
    },
    "displayName": "Administrator",
    "isExternalCollaborator": false,
    "_expandable": {
        "operations": "",
        "personalSpace": ""
    },
    "_links": {
        "self": "https://<host_url>/wiki/rest/api/user?accountId=<accountId>",
        "base": "https://<host_url>/wiki",
        "context": "/wiki"
    }
}

If your Jira connector is not connected correctly, you will see the following error:

To troubleshoot the issue, check your Jira URL and make sure it's correct.