Integrating Microsoft Outlook with the Amazon Q Business Add-in
Amazon Q Business can enhance your users' Microsoft Outlook (Outlook) experience by increasing their email productivity, bringing Amazon Q's AI-powered assistance directly into their daily email workflows. As your users use their email, the Amazon Q Add-in can answer questions, provide summaries, draft responses and get insights from emails threads it has access to or from its general knowledge right in your Outlook enhancing your users' email productivity by bringing Amazon Q's AI-powered assistance directly into their daily email workflows.
With the Amazon Q Outlook Add-in your users can:
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Summarize your emails
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Draft contextual responses
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Access Amazon Q's company knowledge and general knowledge
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Upload documents and use other features available in the Amazon Q web experience.
Topics
Removing the Amazon Q Business Add-in as a Microsoft Outlook integration
To remove the Microsoft Outlook (Outlook) integration, Admin users can use the Amazon Q Business console.
Note
This integration can only be added using the Amazon Q Business console.
Using the console
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Sign in to the Amazon Q Business console.
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Choose Applications, then select the name of your application environment from the list.
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Choose Integrations under Enhancements.
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Choose your integration from the list in the Integrations section and choose Delete. Confirm your choice and choose Delete.
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You will now continue the remainder of this procedure within the Microsoft 365 admin center.
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Once your integration has been deleted, login to the Microsoft 365 admin center and choose Integrated apps from the left navigation.
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Choose Amazon Q Business Office Add-in as your App and choose Remove app from the Amazon Q Business property details section that pops up. Confirm your choice.
Note
Once you remove your Microsoft Outlook (Outlook) Add-in from here, the Add-in will no longer appear as an Add-in to use or add in their Outlook.
