Connecting Gmail to Amazon Q Business
With Amazon Q Business, you can connect your Gmail enterprise email system to unlock valuable organizational knowledge stored in email communications. When you connect Gmail to Amazon Q Business, your users can search and get answers from email content and conversations directly through the Amazon Q web experience.
You can connect your Gmail instance to Amazon Q Business using either the AWS Management Console or the CreateDataSource API. This connection enables your organization to leverage email-based knowledge for improved decision-making and faster information discovery.
Topics
Connecting Amazon Q Business to Gmail using the latest connector (Console)
Connecting Amazon Q Business to Gmail using the legacy connector (Console)
Connecting Amazon Q Business to Gmail using the new connector (API)
Connecting Amazon Q Business to Gmail using the original connector (API)
Understand error codes in the Amazon Q Business Gmail connector
Learn more
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For an overview of the Amazon Q web experience creation process using IAM Identity Center, see Configuring an application using IAM Identity Center.
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For an overview of the Amazon Q web experience creation process using AWS Identity and Access Management, see Configuring an application using IAM.
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For an overview of connector features, see Data source connector concepts.
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For information about connector configuration best practices, see Connector configuration best practices.
Note
ACL behavior by connector version:
New connector: ACL and identity crawling is automatically enabled and cannot be disabled. No manual configuration is required.
Original connector: ACL and identity crawling can be manually configured during setup.
Note
Original connector only: Field mappings are only available when using the original Gmail connector. The new connector uses optimized default field mappings that cannot be customized.
