Connecting Gmail to Amazon Q Business - Amazon Q Business

Connecting Gmail to Amazon Q Business

With Amazon Q Business, you can connect your Gmail enterprise email system to unlock valuable organizational knowledge stored in email communications. When you connect Gmail to Amazon Q Business, your users can search and get answers from email content and conversations directly through the Amazon Q web experience.

You can connect your Gmail instance to Amazon Q Business using either the AWS Management Console or the CreateDataSource API. This connection enables your organization to leverage email-based knowledge for improved decision-making and faster information discovery.

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Note

ACL behavior by connector version:

  • New connector: ACL and identity crawling is automatically enabled and cannot be disabled. No manual configuration is required.

  • Original connector: ACL and identity crawling can be manually configured during setup.

Note

Original connector only: Field mappings are only available when using the original Gmail connector. The new connector uses optimized default field mappings that cannot be customized.