Connecting using the Latest Microsoft Exchange Connector (Console)

Connecting Amazon Q to Microsoft Exchange using the latest connector

1. Sign in to the AWS Management Console and open the Amazon Q Business console.

2. From the left navigation menu, choose Data sources.

3. From the Data sources page, choose Add data source.

4. Then, on the Add data sources page, from Data sources, add the Microsoft Exchange (latest) data source to your Amazon Q application.

5. Then, on the Microsoft Exchange data source page, enter the following information:

6. Name and description, do the following:

   • For Data source name – Name your data source for easy tracking.

     Note

     You can include hyphens (-) but not spaces. Maximum of 1,000 alphanumeric characters.

   • Description – optional – Add an optional description for your data source. This text is viewed only by Amazon Q Business administrators and can be edited later.

7. In Source, enter the following information:

   • Tenant ID – Enter your tenant ID. Your Microsoft tenant ID is a globally unique identifier required to configure each connector instance. You can find your tenant ID in the properties section of your Microsoft account dashboard.

8. For Authentication, choose between New and Existing.

   1. If you choose Existing, choose an existing secret for Select secret.

      If you choose New, enter the following information in the New AWS Secrets Manager secret section:

      1. Secret name – Enter a name for your secret.

      2. For Client ID and Client secret, enter the authentication credential values that you generated from your Exchange account.

9. IAM role – Choose an existing IAM role or create an IAM role to access your repository credentials and index content.

   Note

   Creating a new service IAM role is recommended.

   For more information, see IAM role.

10. For Additional configuration – optional, configure the following options:

    • Date Range – Enter the date range for crawling your email content. The end date is optional.

    Note

    Simplified configuration: The latest connector automatically crawls email content only with ACL enabled by default. Entity type selection and attachment filtering are not available to keep configuration simple and reliable.

11. Advanced settings

    Document deletion safeguard - optional–To safeguard your documents from deletion during a sync job, select On and enter an integer between 0 - 100. If the percentage of documents to be deleted in your sync job exceeds the percentage you selected, the delete phase will be skipped and no documents from this data source will be deleted from your index. For more information, see Document deletion safeguard.

1. In Sync run schedule, for Frequency – Choose how often Amazon Q will sync with your data source. For more details, see Sync run schedule. To learn how to start a data sync job, see Starting data source connector sync jobs.

2. Tags - optional – Add tags to search and filter your resources or track your AWS costs. See Tags for more details.

3. In Data source details, choose Sync now to allow Amazon Q to begin syncing (crawling and ingesting) data from your data source. When the sync job finishes, your data source is ready to use.

   Note

   View CloudWatch logs for your data source sync job by selecting View CloudWatch logs. If you encounter a Resource not found exception error, wait and try again as logs may not be available immediately.

   You can also view a detailed document-level report by selecting View Report. This report shows the status of each document during the crawl, sync, and index stages, including any errors. If the report is empty for an in-progress job, check back later as data is emitted to the report as events occur during the sync process.

   For more information, see Troubleshooting data source connectors.