Amazon Monitron is no longer open to new customers. Existing customers can continue to use the service as normal. For capabilities similar to Amazon Monitron, see our [blog post](https://aws.amazon.com/blogs/machine-learning/maintain-access-and-consider-alternatives-for-amazon-monitron).
# Step 5: Muting and unmuting alerts
You can choose to mute and unmute alerts (alarms and warnings) for a position.
**Topics**
+ [Muting alerts](#muting-alerts)
+ [Unmuting alerts](#unmuting-alerts)
## Muting alerts
ISO thresholds apply broadly to large classes of equipment. Therefore, when detecting the potential failure of a specific asset, you may consider other factors as well. For example, you can mute a notification generated by ISO vibration thresholds if you assess that your equipment is still healthy when the alert is raised.
You also can mute alerts (alarms and warnings) by providing the ‘No failure detected’ feedback for the ‘Failure mode’ while closing the alert. Note that Amazon Monitron will continue to notify users of potential failures detected based on machine learning, even when notifications based on ISO thresholds are muted.
### Muting alerts on mobile app
The following images show you how to mute alerts on the Amazon Monitron mobile app.
| | | |
| --- |--- |--- |
| ![\[Mobile app interface showing alarm details with "Acknowledge" button highlighted.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-1.png) | ![\[Project interface showing alarm details, vibration data, and a "Resolve" button.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-2.png) | ![\[Resolution feedback interface with failure mode, failure cause, and action taken fields.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-3.png) |
### Muting alerts on web app
The following images show you how to mute alerts on the Amazon Monitron web app.
![\[Asset management interface showing alarm details for Position name 3 with vibration and temperature alerts.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/mute-alarm-web-1.png)
![\[Asset management interface showing alarms for vibration and temperature on Position name 3.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/mute-alarm-web-2.png)
![\[Issue resolution feedback form with failure mode, cause, and action taken fields for improving alert accuracy.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/mute-alarm-web-3.png)
## Unmuting alerts
You can choose to unmute alerts (alarms and warnings) at any time. When unmuting alerts, you can choose from the following options.
**Topics**
+ [Resume all alerts (alarms and warnings)](#unmuting-alerts)
+ [Resume alarms but keep warnings muted](#unmuting-alarms-muting-warnings)
+ [Resume only alarms](#resume-alarms)
+ [Resume only warnings](#resume-warnings)
### Resume all alerts (alarms and warnings)
If you've muted both alarms and warnings, you can unmute them.
#### Resume all alerts on mobile
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| --- |--- |--- |
| ![\[Graph showing single axis vibration with maximum value of 4.63 mm/s and alarm thresholds.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-mobile-1.png) | ![\[Dialog box prompting to resume alarms and warnings for a position, with options to select.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-mobile-2.png) | ![\[Graph showing single axis vibration with maximum value of 4.63 mm/s and alarm threshold exceeded.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-mobile-3.png) |
#### Resume all alerts on web
![\[Graph showing single axis vibration measurements over time with alarm and warning thresholds indicated.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-web-1.png)
![\[Dialog box for resuming alerts with options to resume alarm and warning or keep warnings muted.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-web-2.png)
![\[Graph showing single axis vibration measurements over time with warning and alarm thresholds.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/resume-alerts-web-3.png)
### Resume alarms but keep warnings muted
If you've muted both alarms and warnings, you can unmute alarms and keep warnings muted.
#### Resume alarms keeping warnings muted on the mobile app
| | | |
| --- |--- |--- |
| ![\[Graph showing single axis vibration with maximum value of 4.63 mm/s, alarm and warning thresholds indicated.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-mobile-1.png) | ![\[Graph showing single axis vibration measurements over time with alarm and warning thresholds indicated.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-mobile-2.png) | ![\[Dialog box prompting to resume alarms with options to resume or keep warnings muted.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-mobile-3.png) |
#### Resume alarms keeping warnings muted on the web app
![\[Graph showing single axis vibration over time with alarm and warning thresholds indicated.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-web-1.png)
![\[Dialog box for resuming alerts with options to resume alarm and warning or keep warnings muted.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-web-2.png)
![\[Single axis vibration graph showing measurements over time with warning and alarm thresholds.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/alarms-warnings-web-3.png)
### Resume only alarms
If you've muted alarms, you can unmute them.
#### Resume alarms on mobile app
| | | |
| --- |--- |--- |
| ![\[Graph showing single axis vibration with maximum value of 4.63 mm/s, including alarm and warning thresholds.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-4.png) | ![\[Dialog box asking to resume threshold alarms for a position, with Cancel and Confirm options.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-6.png) | ![\[Graph showing single axis vibration with a maximum of 4.63 mm/s and an alarm threshold exceeded.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-mobile-7.png) |
#### Resume alarms on web app
![\[Vibration monitoring graph showing single axis measurements over time with warning and alarm thresholds.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-alarms-4.png)
![\[Dialog box asking to confirm resuming threshold alarms for a position, with Cancel and Confirm options.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-alarms-5.png)
![\[Vibration chart showing single axis measurements over time with warning and alarm thresholds.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/unmute-alarms-6.png)
### Resume only warnings
If you've muted warnings, you can choose to resume them.
#### Resume warnings on mobile app
| | | |
| --- |--- |--- |
| ![\[Graph showing single axis vibration with maximum value of 4.63 mm/s and alarm thresholds.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-1.png) | ![\[Dialog box asking to resume threshold warnings for a position, with Cancel and Confirm options.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-2.png) | ![\[Graph showing single axis vibration measurements with spikes exceeding alarm threshold.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-3.png) |
#### Resume warnings on web app
![\[Single axis vibration graph showing maximum values over time with warning and alarm thresholds.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-web-1.png)
![\[Dialog box asking to resume threshold warnings for a position, with Cancel and Confirm options.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-web-2.png)
![\[Graph showing single axis vibration measurements over time with warning and alarm thresholds.\]](http://docs.aws.amazon.com/Monitron/latest/user-guide/images/warning-unmute-web-3.png)