Amazon Monitron is no longer open to new customers. Existing customers can
continue to use the service as normal. For capabilities similar to Amazon
Monitron, see our blog post
Ex-rated sensors
Warning
Before installing and using a sensor, see
Ex Safety and Compliance Guide
Amazon Monitron can notify you about product issues that could affect safety in explosive and hazardous areas. You’ll receive these notifications in the web app if you’re an existing customer with sensors installed.
If a sensor has an urgent safety advisory, you’ll receive a notification and explanation when you log on to the web or mobile app. Before you can proceed, you'll be required to acknowledge the advisory and perform the recommended actions in the safety warning. For example, you may need to physically remove a sensor from a hazardous area, as it could be a potential ignition source.
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When a sensor has a healthy position status, you can use the sensor to take measurements, view sensor details, or delete the sensor.
If you need to delete a sensor, make sure it’s in a healthy state first. A sensor’s position must be in a healthy state before you can delete it. If you do remove a sensor that is under safety notification or not in a healthy state, you’ll receive a notification explaining that you must clear the alert first.
To clear the alert:
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In the asset list, select the unhealthy sensor.
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Review the errors.
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Select Acknowledge to confirm that you understand the active alerts related to the sensor.
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Select Resolve to fix the anomaly that the sensor is reporting. After resolving the issue, the sensor should return to a healthy state.
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Delete the sensor from either the Asset list or the Position details page.
If you try to commission a sensor under a safety notification, the commissioning process will fail. You’ll receive a notification describing the reason for the failure.
