This is the new CloudFormation Template Reference Guide. Please update your bookmarks and links. For help getting started with CloudFormation, see the AWS CloudFormation User Guide.
AWS::Connect::EvaluationForm EvaluationFormMetricConfiguration
Information about the metric configuration for an evaluation form question. Use this to associate a business outcome metric with a question.
Syntax
To declare this entity in your CloudFormation template, use the following syntax:
JSON
{ "MetricName" :String, "MetricType" :String}
YAML
MetricName:StringMetricType:String
Properties
MetricName-
The name of the metric. Valid values are:
-
SALE_SUCCESS– Sale success. -
CSAT– Customer satisfaction. -
CHURN_PROPENSITY– Churn propensity. -
SELF_SERVICE_SUCCESS– Self-service success. -
PARTIAL_SELF_SERVICE_SUCCESS– Partial self-service success.
Required: Yes
Type: String
Pattern:
^[^\p{C}]*$Minimum:
1Maximum:
256Update requires: No interruption
-
MetricType-
The type of metric. Currently, only
BUSINESS_OUTCOMEis supported.Required: Yes
Type: String
Allowed values:
BUSINESS_OUTCOMEUpdate requires: No interruption
